Join iconic Margaret River wine producer, Voyager Estate to lead their next generation of extraordinary guest experiences.
Delivering a current kind of wine hospitality, this is a dynamic and interactive leadership position – stewarding exclusive experiences that connect guests with this uniquely special place.Voyager Estate has been a producer of world-class Chardonnay and Cabernet Sauvignon for almost 50 years, creating products and experiences that are guided by nature, crafted with care and shared with generosity.
Part of the Landsmith Collection, Voyager Estate will also welcome guests from nearby Wallcliffe House, currently being rebuilt as an exclusive boutique hotel.Voyager Estate is transforming the traditional wine experience and elevating customer expectations with curated and immersive guest experiences that will stay with them for life.
As Head of Guest Experience, you will build and inspire a team who are passionate about crafting something genuinely special to be shared with guests.We're looking for someone who is motivated to make their mark and deliver something extraordinary.
You are operationally strong, commercially aware,



a relationship builder, and lead by example.
You understand how to drive revenue, develop teams, elevate standards, and create an environment people genuinely want to be part of.What experience matters most?
Strong operational leadershipCommercial focusRelationship based sales capabilityA calm, resilient and collaborative approachVision for modern, elevated hospitality, with an eye for detailA minimum of 15 years' experience in high-end hospitality / with luxury brandsYou will be responsible forDirect to consumer sales strategy, execution and growthLeading the Guest Loyalty programBuilding and mentoring a world class guest experience and sales teamDesign and delivery of extraordinary hospitality – food and beverage, events, activations and experiencesBeing a Brand Guardian and Voyager Estate AmbassadorIf you're motivated to help set a new benchmark for the Australian wine industry and are drawn to the spectacular Margaret River region, we'd love to hear from you.
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📌 Head Of Guest Experience (Melbourne)
🏢 Wine Network Consulting
📍 Melbourne