As Restaurant Manager you will be the heart of the guest experience at Moonah Estate.
You will lead the front of house team across our restaurant, cellar door, and bakery, setting the tone for every interaction from the first hello to the last goodbye.Job DescriptionSalary: $100,000 base + performance bonusVisa Sponsorship: Available for eligible candidatesPosition SummaryThe Restaurant Manager is responsible for the overall guest experience, front of house operations, and team leadership across Moonah Estate's restaurant, cellar door, and bakery.
As a founding appointment, this role carries significant responsibility for establishing the culture, standards, and reputation of the venue from the ground up.
The Restaurant Manager works in close partnership with the Head Chef.
The role requires a hands‐on leader who is equally comfortable on the floor with guests as they are managing a team, reading a P&L;, and building systems for a growing operation.ResponsibilitiesGuest ExperienceSet and maintain the standard of warm, attentive, and knowledgeable service across all guest touchpointsBe present on the floor during service, leading by example and ensuring every guest feels genuinely welcomedHandle guest feedback, complaints, and special requests with professionalism and careBuild relationships with returning guests and local community membersOversee the cellar door tasting experience, supporting guests in exploring and purchasing estate winesRecruit, induct, train, and develop a high-performing front of house teamFoster a team culture that is warm, skilled, and proud of what they deliverConduct regular one-on-ones, team briefings,



and performance reviewsManage rostering and labour costs in line with business targetsAddress performance issues promptly and constructively, in line with company policyOperationsManage daily opening and closing procedures across the restaurant and cellar doorOversee reservation management, floor planning, and event coordinationMaintain venue presentation to the highest standard at all timesManage stock, glassware, linen, and consumables orderingEnsure compliance with food safety, RSA, and all relevant licensing requirementsProduce daily operational reports and communicate key information to the management teamCommercialMonitor and manage labour costs against budgetDrive revenue through upselling, wine sales, events, and private dining bookingsIdentify opportunities to improve covers, average spend, and guest retentionContribute to menu planning conversations, seasonal changes, and special event programmingWine & Product KnowledgeDevelop a confident working knowledge of Moonah Estate wines and the broader Victorian wine landscapeTrain the team on wine service, food and wine pairing,



and estate produce storytellingSupport cellar door sales with enthusiasm and genuine knowledgeEngage with the bakery and roastery product offering as part of the holistic guest experienceKey Performance IndicatorsGuest satisfaction scores and repeat visitation ratesLabour cost as a percentage of revenue — target to be set at commencementTeam retention and staff satisfactionVenue cleanliness, presentation, and compliance audit resultsRevenue against covers and average spend targetsTimely and accurate completion of operational reportingSelection CriteriaMinimum 3 years' experience in a Restaurant Manager or equivalent senior front of house leadership roleDemonstrated ability to lead and develop a hospitality teamGenuine passion for food and the ability to communicate that passion to guests and team membersStrong interpersonal skills — warm, confident, and naturally hospitableSound knowledge of restaurant operations including rostering, stock, and complianceRSA certification or willingness to obtain prior to commencementWillingness to relocate to the San Remo / Phillip Island regionExperience in a winery, cellar door, or regional destination dining environmentWorking knowledge of wine — formal qualification not requiredExperience with reservation systems.
Eg Open table, Reservation diaryExperience with POS Systems.
Eg SquareUnderstanding of the Bass Coast / Gippsland regionGrowth & DevelopmentMoonah Estate is a venue in its opening phase, with plans to expand its offering, guest capacity, and product range in the coming year.
The Restaurant Manager will be central to that growth.Beyond Moonah Estate, Create Catering operates across four states with multiple venues and contracts.
For the right person, this role is the beginning of a long-term career pathway within a group that promotes from within and recognises talent early.
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📌 Restaurant & Cellar Door Manager (Victoria)
🏢 Create Catering
📍 Victoria