Clinical Assistant / Medical ReceptionistWomen's Ultrasound Melbourne – Melbourne VICWe are a specialist, doctor-led ultrasound practice working exclusively in Obstetrics and Gynaecology, with clinics across Melbourne.Our work is highly specialised and often delicate in nature.
We support patients through important and, at times, complex moments in their care journey.
Our team is professional, caring, and empathetic, with a strong focus on clinical excellence and patient-centred care.The OpportunityWe are seeking an experienced healthcare professional to join our team on a casual basis between 2–4 days per week in a role that involves medical administrative and integrated clinical support.This position is well suited to a nurse, midwife, or allied health professional seeking a challenging role that requires strong operational focus whilst utilising existing clinical knowledge and patient care skills in a supportive outpatient setting.The role is suitable for healthcare professionals with more than 3 years clinical and administrative experience.
We are looking for candidates who can complement a strong existing culture and provide consistently exceptional support to our loyal network of patients and referring doctors.What the Role InvolvesThis role has a heavy administrative focus requiring solid attention to detail, efficiency, and patient communication, as well as hands-on clinical support.Administrative ResponsibilitiesManaging patient bookings, confirmations, and schedule coordinationHandling phone enquiries, including clinical triage and sensitive conversationsPreparing and processing reports, correspondence, and patient documentationBilling, receipting,



and account managementMaintaining accurate electronic records and data entryLiaising with referring doctors and external providersManaging front-of-house presentation and daily clinic flowClinical Support ResponsibilitiesPreparing patients for ultrasound proceduresProviding post-procedure care and reassurance to patientsHandling and dispatching specimens in line with protocolsMaintaining clinical rooms and adhering to infection control standardsFull training will be provided for all procedure-based support.About YouWe are looking for a candidate who combines deep clinical experience with the interpersonal skills required to deliver exceptional outcomes for our patients.You will ideally be someone who:Has at least 3 years' experience in medical reception, nursing, midwifery, or allied health.Enjoys patient interaction in a structured, outpatient environmentIs confident handling clinical discussions with patients and referrers both over the phone and in personIs highly organised and comfortable working in a fast-paced environmentShows high levels of empathy and compassion in sensitive situationsValues consistency and being part of a close-knit, skilled teamMinimum 3+ years in a healthcare setting (clinical or medical administration)Strong communication and organisational skillsHighly RegardedNursing or midwifery qualificationAHPRA registration (current or previous)Experience in obstetrics, gynaecology, fertility, or ultrasoundTraining & LocationStructured onboarding and training providedInitially based primarily at our East Melbourne clinic, with occasional shifts across other sitesThis role requires regular, ongoing availabilityIt is not suited to candidates undertaking student placements or irregular study commitments
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📌 Clinical Assistant / Medical Receptionist (Melbourne)
🏢 Women's Ultrasound Melbourne
📍 Melbourne