Who are we?
EOS has designed, manufactured and exported advanced technology systems for more than 40 years.
Our product range covers remote weapon systems, high energy laser weapons, UAS interceptors and AI-enabled command-and-control for layered counter-drone capability, and ground-based space control capabilities for precision tracking, intelligence and deterrence.
We're also thrilled that we've recently won the award for
"Export business of the Year".
The Logistics Support Officer is responsible for supporting the coordination and execution of logistics activities across domestic, import, and export shipments.
The position focuses on preparing shipment documentation, managing shipment data, coordinating with internal and external stakeholders, and maintaining accurate records to support efficient and compliant logistics operations.
The role also provides administrative and operational support to ensure smooth day-to-day functioning of logistics activities, including managing the shared shipping mailbox and responding to general logistics-related queries.
This is a Full-Time
Fixed Term
position for a period of
12 months
.
These are the following job requirements:
Shipment Coordination & Execution
Coordinate shipment requests based on internal shipping request forms
Prepare shipment details and booking requirements for review and approval
Arrange and book domestic, import, and export shipments through freight forwarders and courier providers (e.g. DHL, FedEx, TNT)
Ensure all shipments are booked only following approval from the Logistics Procurement Manager
Monitor shipment progress from dispatch through to delivery and follow up with carriers as required
Escalate delays, issues, or non-standard shipments in a timely manner
Documentation Preparation




Prepare and manage complete shipment documentation, including:
Commercial Invoices
Packing Lists
CIPL (Commercial Invoice & Packing List)
Shipper's Letter of Instruction (SLI)
Other required shipping and compliance documents
Ensure all documentation is accurate, complete, and prepared in line with company procedures
Submit documentation to freight forwarders following approval
Support RFQ processes by preparing complete shipment information packs
Data Management & ERP Transactions
Gather and validate shipment data, including dimensions, weight, value, destination, and shipment scope
Extract relevant shipment information from ERP systems (Epicor)
Complete required inventory transfer transactions in the ERP system
Ensure consistency between shipment data, documentation, and booking details
Stakeholder Coordination
Liaise with internal teams including Warehouse, Production, Engineering, Quality, Business Development and Marketing, and Packaging to obtain accurate shipment information
Coordinate with freight forwarders and logistics partners to ensure timely execution as directed by Logistics Procurement Manager
Respond to internal stakeholder queries regarding shipment status and logistics activities
Communication & Mailbox Management
Manage and monitor the shared logistics/shipping mailbox
Respond to general shipping-related queries in a timely manner




Coordinate responses with relevant stakeholders where required
Ensure explicit and accurate communication across all logistics activities
Tracking, Reporting & Record Management
Maintain accurate shipment logs and tracking records using Excel and internal systems
Monitor and update shipment status regularly
Maintain organised filing of all shipping documentation for audit and retrieval purposes
Support document archiving and record management processes
Compliance & Process Adherence
Ensure all logistics activities comply with EOS procedures and workflows
Support export and import documentation compliance requirements
Ensure no shipments proceed without proper approvals and documentation
Escalate high-risk, urgent, or complex shipments as required
Continuous Improvement & Administrative Support
Support improvements in logistics processes, documentation, and workflows
Assist in the development and standardisation of templates and procedures
Provide general administrative support to the logistics function
Contribute to operational efficiency initiatives within the Supply Chain team
Perform additional duties as directed by the Logistics Procurement Manager
Key Attributes
Self-motivated with the ability to quickly develop an understanding of EOS operations and logistics requirements
Strong customer-service focus, with the ability to work effectively with internal and external stakeholders
Excellent communication and teamwork skills
Strong organisational and time management capabilities
High attention to detail with a disciplined and process-driven approach
Business, logistics, or shipping-related qualifications (eg. Diploma level) and relevant experience

📌 Logistics Support Officer - Defence Systems (Canberra)
🏢 Electro Optic Systems
📍 Canberra