Experienced Medical Receptionist
Permanent Part-Time / Casual
Alfa Medical & Skin Clinic
Cairns North QLD
Alfa Medical & Skin Clinic is seeking an
experienced Medical Receptionist
to join our friendly and professional team.
We are looking for a reliable, organised, and patient-focused individual who has previous experience working in a medical practice environment.
This role is ideal for someone who enjoys working in a busy general practice, providing excellent patient service, and supporting doctors, nurses, and the wider practice team.
About the Role
The successful applicant will be responsible for providing high-quality reception and administrative support, ensuring smooth daily operations and an excellent patient experience.
Key Responsibilities
Greeting and assisting patients in a professional and welcoming manner.
Managing appointments, recalls, and patient enquiries.
Answering incoming phone calls and handling patient requests efficiently.
Processing Medicare, DVA, private billing, and EFTPOS payments.
Managing referrals, incoming correspondence, and medical documents.
Maintaining accurate patient information and confidentiality.
Supporting doctors and nurses with administrative tasks.
Using medical software systems efficiently.
Following practice policies, privacy requirements, and accreditation standards.
Essential Criteria




Previous experience as a
Medical Receptionist in a general practice setting
.
Strong knowledge of Medicare billing and general practice workflows.
Excellent communication and customer service skills.
Ability to multitask and remain calm in a busy environment.
High attention to detail and accuracy.
Skilled presentation and a positive attitude.
Ability to work independently and as part of a team.
Desirable Skills
Experience with
Best Practice software
.
Experience with
Healthengine, online bookings, recalls, and reminders
.
Knowledge of general practice accreditation requirements.
Experience assisting with chronic disease management and preventive health administration.
What We Offer
Permanent Part-Time or Casual employment opportunities.
Supportive and friendly team environment.
Modern general practice setting.
Competitive remuneration based on experience.
Opportunity for ongoing professional development.
How to Apply
Please submit your:
Cover letter outlining your medical reception experience
Current résumé
Two professional referees
Applications can be emailed to
[******]
.
Only shortlisted candidates will be contacted.
Alfa Medical & Skin Clinic is committed to providing high-quality healthcare and a positive workplace culture.

📌 Medical Receptionist (Queensland)
🏢 Medical
📍 Queensland