Holicare is a trusted provider of Support at Home (SaH), Department of Veterans' Affairs (DVA), and NDIS Community Nursing services, supporting individuals across metropolitan Melbourne, Geelong, and Ballarat.
With our head office in Ringwood and a regional office in Ballarat, we are committed to delivering high-quality, person-centred care throughout Victoria.At Holicare, we're driven by a single mission: to provide compassionate and professional care that empowers individuals across the Aged Care, DVA and NDIS sectors.
Through in-home services and community-based support, we help people live with dignity, independence, and well-being.We are proud to be a values-led organisation, with core values including professionalism, safety, independence, inclusion, diversity, and a focus on innovation and outcomes.
By fostering a culture of respect, collaboration, and continuous improvement, Holicare is committed to not only raising the standard of care, but also building a workplace where employees feel valued, supported and inspired.You can find out more about our services by visiting our website at the RoleWe are seeking an experienced Administration Assistant to support the delivery of Support at Home, NDIS and DVA services.
The role is responsible for claims processing, invoicing, time sheeting and financial administration, ensuring accuracy, compliance and timely service delivery.You will work closely with internal teams and external stakeholders, maintaining high-quality records and supporting funding, reporting and administrative processes within the aged care sector.Key ResponsibilitiesPrepare, submit and reconcile Support at Home and NDIS ClaimsMaintain accurate client,



service and financial recordsGenerate client and funding body invoices and assist with reconciliationsPrepare and process fortnightly time sheetsAssist with budgeting, expenditure tracking and month-end processesUse My Aged Care Portal, SharePoint, Nightingale and Excel for reporting and data managementProvide administrative support to fleet operations, fatigue management and general office functionsSupport meetings, committees and ad hoc Executive administrationSkills & ExperienceAged Care administration experienceDemonstrate experience with Support at Home and NDIS claimsAdvanced Microsoft Office Skills (particularly Excel)Experience in invoicing and time sheetingFamiliarity with My Aged Care Provider PortalStrong attention to detail and organisational skillsKnowledge of aged care funding and complianceExperience with Ezi Plan, Xero or similar systemsWhy Join Holicare?
Employee Assistance Program (EAP): Access free, confidential counselling and wellbeing support to help you and your immediate family maintain your mental health and wellbeingSupportive Team Culture: Join a cooperative, respectful, and mission-driven team that values your contributionOngoing Training and Career Development: We invest in our people through regular training and professional developmentImpactful Work: Make a genuine difference in the lives of individuals and families across your communityDynamic Workplace: Enjoy a vibrant shared office at Waterman Eastland with access to community perks, networking events, and regular office breakfasts and coffee catch-ups.Growing Organisation: Be part of a rapidly expanding provider with opportunities for advancement and innovation.
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📌 Administration Assistant (Victoria)
🏢 Holicare
📍 Victoria