Perfect Windows & Doors is a leading manufacturer of premium custom windows and doors, proudly servicing the building industry from our modern Wendouree facility.
Equipped with state-of-the-art technology and machinery, we are committed to delivering quality craftsmanship and innovative solutions to our customers.This is a hands-on leadership role where no two days are the same.
You'll oversee our distribution function, coordinate transport and dispatch, manage our site service and glazing teams, and play a key role in improving efficiency, safety and customer outcomes.Perfect Windows & Doors is a leading manufacturer of premium custom windows and doors, proudly servicing the building industry from our up-to-date Wendouree facility.
Equipped with state-of-the-art technology and machinery, we are committed to delivering quality craftsmanship and innovative solutions to our customers.This is a hands-on leadership role where no two days are the same.
You'll oversee our distribution function, coordinate transport and dispatch, manage our site service and glazing teams, and play a key role in improving efficiency, safety and customer outcomes.Join a growing Australian manufacturing businessWe're looking for a highly organised and detail-oriented Sales & Administration Support Coordinator to join our Operations team.This is a varied role where you'll work closely with Sales, Estimating, Production and Customer Service to ensure customer orders are processed accurately and efficiently from quotation through to manufacture.If you enjoy working in a fast-paced environment, thrive on organisation, and love keeping processes running smoothly, we'd love to hear from you.About the RoleAs the Sales & Administration Support Coordinator,



you'll play a key role in supporting the day-to-day operations of the business by coordinating sales administration, preparing production documentation, maintaining accurate system data and assisting internal teams to deliver exceptional customer service.You will become the central link between estimators, production, scheduling, customer service, suppliers and builders to ensure every project progresses efficiently.Key ResponsibilitiesSales Administration & Order ProcessingProcess customer orders accurately and efficiently.Convert quotations into sales orders using WindowMaker.Review purchase orders and supporting documentation.Maintain accurate job information across multiple systems.Create and manage electronic job files.Upload jobs into required software platforms.Process sales order remakes.Allocate door key numbers and product references.Upload glazing certificates and supporting documentation.Provide administrative support to Estimating and Customer Service teams.Production AdministrationPrepare production documentation prior to manufacture.Coordinate production phasing where required.Prepare labels, reveal paperwork and manufacturing documents.Print and distribute production paperwork including handover packs,



delivery notes and factory documentation.Ensure production paperwork is completed ahead of scheduled manufacturing dates.Customer SupportRespond to internal and external customer enquiries.Support the Customer Service team with general enquiries.Provide timely updates regarding customer orders and production status.Continuous ImprovementAssist with maintaining Standard Operating Procedures (SOPs).
Support process improvements and documentation.Identify opportunities to improve administration and workflow efficiencies.About YouYou'll be someone who enjoys being organised, has excellent attention to detail and takes pride in delivering accurate work.You'll ideally have:Previous administration or sales support experienceExcellent organisational and time management skillsHigh attention to detailStrong written and verbal communication skillsAbility to manage multiple priorities in a busy environmentIntermediate Microsoft Office skillsExperience with CRM or manufacturing software (advantageous)Monday.com experience (preferred)Manufacturing, window, building or construction industry experience (preferred but not essential)What You'll BringA positive, proactive attitudeStrong problem-solving skillsAbility to work independently and as part of a teamCommitment to providing outstanding internal customer serviceA willingness to learn new systems and processesWhy Join Us?
We offer:A secure, full-time positionSupportive and collaborative team environmentOpportunity to learn and develop your skillsStable Australian manufacturing businessVariety in your day with opportunities to make a real impactIf you're an organised administrator who enjoys coordinating multiple tasks and working closely with different departments, we'd love to hear from you.
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📌 Sales & Administration Support Coordinator (Ballarat)
🏢 J G King Building Group
📍 Ballarat