Seek Ad: Operations Admin (Assistant to Operations Manager)Location: Morisset, NSWType: Full timeReports to: Operations ManagerAbout MJJ Solar & ElectricsMJJ Solar & Electrics delivers premium solar and electrical installations with a focus on safety, quality, and long-term customer outcomes.
We value clear communication, strong systems, and high standards.Benefits and RemunerationTop dollar paid for the right candidate (based on experience and performance)No weekend workNo public holiday workBusiness-hours operation: we value a sustainable work rhythm and transparent boundariesLong-term role with growth opportunity as the business scalesThe RoleWe're looking for a sharp, reliable Operations Admin to support our Operations Manager and keep the admin and coordination side of the business running smoothly.This role suits someone who is highly organised, confident with systems, and comfortable juggling priorities while keeping customers and internal teams informed.
Experience with Simpro and GoHighLevel (GHL) is ideal but not essential if you learn fast.Key ResponsibilitiesDaily operations supportTechnical support coordinationCreate and investigate site issuesRaise support requests and follow up casesEscalate cases as neededUpdate customers twice weekly and as updates happenRecord notes and updates in GHL and Simpro as requiredUpdate customer details and transfer new ownership as neededAttend weekly meeting for SolarEdge support issues (when required)Assist remote team when needed, and attend virtual meetingsJob wrap upsSend final emails to customers in GHLOrganise customer access to monitoring portalsSend or check final invoicesConfirm CCEW completed and filed (Formbay)Check any remaining Formbay items and confirm with the customerStock and job adminUpdate jobs on the stocksheetRemove stock as installations are completedUpdate stock with new deliveriesAssist with stocktake checks against physical inventoryGHL pipeline and communicationsManage technical support opportunitiesAdd notes and follow upsUpdate customer cases and move opportunities through the correct stagesReview and action conversations from previous afternoon/night/weekCheck jobs ready for invoicing and send when readyEmail and filing disciplineAction follow up emails from leadership, team, and suppliersSave key items to customer files as neededTimesheet hygieneCheck timesheets align with schedule in SimproFollow up with the team when information is missingFollow up for required certificates (e.g., DR cert) when neededWeekly adminTimesheets and payroll preparationCheck timesheets in SimproEnsure schedule matches recorded timeValidate job/time breakdownsSend timesheets to XeroAdjust timesheets in Xero for OT etcCheck leave in Xero is correctCheck certificates for any personal leave where requiredLabour hire timesheetsPrepare and send weekly timesheet filesPayrunProcess payrun and check payslips (leave, public holidays etc)Add bonuses when applicableSend to ATO and download ABA fileProcess payrun in NAB and manage required additional payments (e.g., child support)Gear ordersManage the weekly gear order spreadsheetOrder gear as advisedCheck and approve ordersArrange collection/delivery and follow up issuesOther tasks as neededPayments, filingIntent to connectFinalise and lodge CCEWOrdering suppliesLabel kits, order small supplies (bollards, cable ties, tools)Leave adminApprove leave and add to calendar and schedules as neededWarrantyLodge claims, send invoices, arrange return stockCreate replacement jobs in GHL and SimproArrange replacement stock and update customersScan and save paperwork to customer filesAbout YouYou must beHighly organised with strong follow through and attention to detailConfident communicating with customers and suppliersCalm under pressure and able to manage competing prioritiesComfortable using software daily and keeping records cleanIdeally you have experience withSimpro (jobs, notes, scheduling, timesheets, inventory support)GoHighLevel (GHL) (pipelines, opportunities, conversations, notes, follow ups)Xero (timesheets and payroll admin support)
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📌 Administration (New South Wales)
🏢 MJJS Electrics
📍 New South Wales