Entry Level Customer Service & Administration Support

Do you enjoy working in a fast-paced team environment?

Then we want to know you.

About Us

TuckerFox is a rapid growing, digital business offering online ordering services to food related businesses. We are an exciting business that is beginning to make big waves in this rapidly changing space.

What makes TuckerFox unique is our personal relationships with store owners, commitment to customer satisfaction and superior product offering to our competitors. Our office staff play a vital role in creating and maintaining relationships with business owners.

What's on Offer

We have a part-time vacancy for candidates who are eager to work in an Entry Level Customer Support / Administration and to be part of a fun, fast-paced expanding business.

This is an ongoing permanent part time position offering long-term career stability.

Location : New Gisborne, just off the Calder Freeway.

Highlights of working with TuckerFox
Amazing supportive team culture, become part of the family
Working in a dynamic fast growing Australian owned business

Responsibilities include




Conducting inbound and outbound calls to follow up on enquiries and service requests
Managing emails and supporting inbox coordination
Updating internal system and maintaining accurate records
Build relationships with clients
Supporting the wider team with ad hoc administrative tasks

What we're looking for
Comfortable making outbound and taking inbound calls and speaking with customers
A high-energy & upbeat person who genuinely cares and has an ability to work with people of all walks of life.
Must have previous customer phone-based support experience (minimum 12 months +)
Experience using CRM systems
Must have intermediate Microsoft Office and Excel computer skills
Robust communication skills with a professional phone manner
Highly organised with robust attention to detail and able to work in a fast paced high volume environment
Ability to speak Chinese Mandarin / Cantonese or Thai - Highly Regarded but not essential
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📌 Entry Level Customer Service & Administration Support Macedon Ranges Shire (Australia)
🏢 TuckerFox
📍 Australia