Operational Lead APAC at Navan.About the role Navan is seeking an Operational Lead to oversee and refine business processes within the APAC region.
You will ensure our travel and expense management platform functions effectively for our growing client base in this market.Key facts Location: Sydney, AUS Engagement: Full-timeWhat you'll doManage regional operational workflows to support our business travel and expense products.Coordinate with internal teams to maintain high service standards for APAC clients.Monitor platform performance and user feedback to drive regional process improvements.Support the implementation of Navan solutions for enterprise and small business customers.RequirementsProven experience in operations management or a related business function.Ability to work within the Sydney office environment.Understanding of corporate travel or expense management systems.Robust analytical skills to track performance metrics and regional goals.Skills & toolsBusiness operations managementData analysisProject coordinationTravel and expense management softwarePractical notesNavan serves over 10,000 companies globally, including major brands like Canva and DoorDash.The company maintains a 96% CSAT and 43 NPS, which you will be expected to uphold in the APAC region.Applicants must have the legal right to work in Australia.
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📌 Operational Lead Apac (New South Wales)
🏢 Navan
📍 New South Wales