Our client is one of Australia's leading suppliers of essential energy solutions, supporting residential, commercial and industrial customers across the country.
With a strong national presence and a reputation for reliable service, they are now looking for an experienced Customer Service Officer to join their Dubbo team.Competitive rate of $36 per hourOngoing Monday-to-Friday, 8:30am-5:00pm shiftsNo late nights or weekend work!
Supportive and friendly team environmentOpportunity to join a well-established national organisationAbout the role:Handling inbound customer calls and email enquiriesProviding information about products, services and customer accountsProcessing customer requests, applications, bookings and ordersUpdating customer details and maintaining accurate system recordsAssisting with account enquiries,



complaints and service issuesInvestigating concerns and escalating complex matters when requiredLiaising with internal teams to ensure customer requests are resolvedAbout you:Previous customer service, call centre or administration experienceA confident and qualified phone mannerStrong written and verbal communication skillsAccurate data-entry and general computer skillsThe ability to manage multiple enquiries and prioritiesStrong attention to detail and organisational skillsA calm and solutions-focused approach to customer concernsA reliable, positive and team-focused attitudeWillingness to complete required pre-employment checks
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📌 Customer Service Officer (Dubbo)
🏢 BLU by Adcorp
📍 Dubbo