The Customer Service Officer is responsible for delivering high-quality customer support, ensuring timely resolution of enquiries, and maintaining robust relationships with Pneutech customers.About PneutechPneutech is the largest Australian owned pneumatic and automation solution and component supplier in the country.
We partner with premier manufacturers from around the globe to provide our customers with cost-effective and innovative solutions.Working across a number of sectors including manufacturing, mining, health, agriculture, construction, transport, food, engineering and renewable energy, Pneutech is looking to significantly expand our presence across Australia.Key ResponsibilitiesRespond to customer enquiries via phone and emailProcess orders, quotes,



and information requests accurately and in a timely mannerCoordinate with internal teams for order fulfilment and technical supportMaintain accurate customer records and documentationSupport continuous improvement in customer service processesKey Skills & ExperiencePrevious experience in a customer service or administrative roleStrong communication and interpersonal skillsHigh attention to detail and organisational abilityProficiency in Microsoft Office and CRM systemsAbility to multitask and prioritise in a fast-paced environment
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📌 Customer Service Officer (Victoria)
🏢 Pneutech
📍 Victoria