About the Role
Venue Support Officer | Commercial Hotel | Dream big with us!
Valuable food, good drinks and good people - what could be better?
At ALH, our pubs are a place to escape and feel at home.
Where stories are made and retold.
And with passion on tap, our team adds to every pub's story.
A day in the life of a Venue Support Officer:
Completion of all financial reconciliations as required including maintaining point of sale registers
Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records.
Manage stock control and stocktakes within the Venue as well as Identify and highlight cash and stock variances
Ensure all VISA obligations are met and managed for team members in the ALH systems.
Reviewing all venue generated reports and providing feedback to key team members
Assist Management Team in achieving expected audit results as well as Compliance and Loss Prevention
What do we need from you
About You:
You provide outstanding customer service with enquiries via phone, email and face to face.




You understand the importance of privacy & confidentiality with sensitive information
You maintain the administration area in a well organised and skilled manner at all times
You support the Venue team with service on the floor during peak times of trade
You attend and contribute your insights in team meetings
What's in it for you?
We are together creators
We're big, but part of something much bigger.
ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group.
Together we create the moments that bring millions of people together.
And together we have more fun, create more opportunities, and score a lot more goals.
We're serious about having a good time - creating a safe, inclusive and fun place to rock up to.
We're all about creating a more sociable future, together - for our customers and each other.
You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.
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📌 Venue Support Officer - Commercial Hotel (Charters Towers)
🏢 Endeavour Group
📍 Charters Towers