Position No: ********
Work Type: Permanent - Full Time, Fixed Term - Full Time
1 x Full-Time Permanent - Customer
Services
1 x Full-Time Fixed term - 12-month contract -
Business Improvement
1 x Full-Time Fixed term - 24-month contract -
Business Improvement
Level Eight (8) | *Salary $122,154 to $129,398 plus
superannuation
Vacancy ********
The opportunity
We are in the market for three experienced Business Analysts.
Are you passionate about your profession and enjoy the rewards of a
good challenge?
As a Business Analyst you will be working either as part of the
Business Improvement team, or directly with our Customer Services
team, to effect process and systems improvements.
Your work will be
spread across our organisation in a varied and changing environment
as the City beds in its OneCouncil ERP and starts its continual
improvement journey.
The roles focus on business improvement alongside systems change
and requires you to apply your experience in process mapping,
systems design and configuration skills supported by your
confidence in systems implementation and management of change
across a varied set of stakeholders.
Capability in TechnologyOne is
not essential (but helpful), however, the ability to understand how
process improvement is aligned to systems development and
implementing change is essential.
To be successful in this role, you will
need:
Degree in information science, technology or systems or
alternatively business, commerce or organisational
systems.
Minimum 3 years' experience as a technology consultant,
analyst programmer or business analyst.
Experience working with wide-ranging priorities and be able to
manage your own workload
Proven stakeholder engagement to help all stakeholders
understand processes




Demonstrated practice in documentation of current state and
identification and recording requirements for improvements
The ability to apply systems design principles and
understand how the full software development lifecycle is
navigated
Experience working concurrently within both large and small
system implementation projects
A positive can-do attitude in response to a quickly
changing and improving systems space
For more information about the role please refer to the
position description.
How to apply
Sound exactly like the sort of role for you?
Excellent!
To apply
please visit our Careers page at .
Further information can be obtained by calling Shelley
Wrigley on ***************or email
******.
Please include in your
cover letter which role/s you are interested in applying for.
Closing date
Applications for this position are open until a
suitable pool of candidates is received.
This means the
vacancy may close without notice.
If you are interested in this
position, we highly recommend you apply as soon as
possible.
Our commitment
We are committed to creating a diverse and inclusive workforce.
All qualified applicants will receive consideration for employment
regardless of their background, identity, experience, ability or
thinking style.
If you need assistance during the application
process for accessibility reasons this is available upon
request.
We are committed to creating and maintaining a child safe




organisation where protecting children and preventing harm is
embedded in the everyday thinking and practice of all employees and
volunteers.
Additional information
All applications will be assessed in accordance with
merit-based principles.
Where an applicant does not fully meet
the requirements outlined in the attached position description,
including essential qualifications and license, the role may be
reclassified, and an alternative remuneration package may be
offered, subject to organizational needs in line with the
City of Mandurah Industrial Agreement.
*The salary for this role commences at step 1, with
potential for movement within the range based on demonstrated
skills and experience.
Incremental progression typically occurs
at the conclusion of each 12-month period, in accordance with
the Industrial Agreement.
As part of our recruitment process, you will be
required to complete a drug and alcohol test.
This recruitment process may also be used to identify
candidates for similar permanent or fixed-term opportunities
that arise within the City over the next 12 months — offering
you the chance to be considered for future roles that align
with your skills and aspirations.
Applicants must have the
right to work in Australia.
To support transparency and integrity, all employees of the
City of Mandurah are required to declare any secondary
employment to help us manage potential conflicts of interest
appropriately.
To read more about Working at the City of Mandurah please
visit our
Careers and Employment page.
Casey MihovilovichChief Executive
Officer
Attachments:
- Business Analyst - Position Description.pdf
- Business Analyst Customer Services - Position Description.pdf

📌 Business Analyst/Business Analyst Customer Services (Mandurah)
🏢 City of Mandurah
📍 Mandurah