Join a fast-paced, growing business where your expertise as a Planner or Scheduler will play a key role in driving success.
Be part of a collaborative and supportive team where your contribution and expereince directly impacts service delivery across the Melbourne metro operations.
This role is ideal for someone who thrives in a dynamic environment, enjoys working closely with trades, enjoys growing and developing capapbiliy and takes pride in keeping operations running seamlessly.
About the Role
You'll take ownership of end-to-end scheduling, ensuring jobs are planned efficiently, customers are kept informed, and your team is constantly improving and developing to deliver high-quality outcomes for the business.
Key responsibilities include:
Coordinating and scheduling glazing jobs across multiple regions
Interpreting job details to ensure accurate planning and execution
Team Mentorship through supervise, review, and guidance of the work of junior and mid-level planners.
Partnering with glaziers and internal teams to manage timelines and expectations
Keeping customers informed with clear, proactive communication
Managing high job volumes and competing priorities with confidence
Working with third-party providers to support job delivery where required
Maintaining accurate, real-time updates across systems
Using Simpro dailyto schedule, track, and manage job workflows
Identifying opportunities to improve efficiency and streamline processes
About You
You're organised, solutions-focused, and confident managing multiple moving parts in a quick-paced environment.
5 years' experience in planning, scheduling, or coordination roles
Strong Simpro experience(highly regarded) or similar job management systems
Demonstrated mentorship and development of junior planners in a fast moving environment




Ability to manage competing priorities while maintaining attention to detail
Clear, professional communication skills with a strong customer focus
A proactive mindset with a natural ability to problem-solve
Experience within trades, construction, or service-based industries is advantageous
Why Join Us?
Supportive leaders who invest in your growth and development
A team culture that values collaboration and accountability
Staff discounts across a wide range of products and services
Employee Assistance Program (EAP) for wellbeing support
Access to exclusive employee rewards and retail discounts
One paid volunteer day each year
Ongoing learning and development opportunities
If you're confident in Simpro and enjoy working in a high-energy, team-focused environment, this is a great prospect to step into a role where you can truly make an impact.
AtO'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year.
O'Brien is also part ofBelron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
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📌 Senior Planner Or Scheduler (Melbourne)
🏢 O'Brien
📍 Melbourne