Senior Manager, Claims Risk Transformation
As Senior Manager, Claims Risk Transformation, you'll play a pivotal role in helping major transformation and change initiatives succeed safely and sustainably.
Working at the intersection of risk and transformation, you'll provide trusted guidance that enables confident decision‐making — ensuring innovation and progress are backed by strong risk management practices that protect the business, customers, and community.
In This Role You Will
Partner with transformation leaders to embed risk‐informed decision‐making across major change programs
Guide the protected, sustainable delivery of transformation initiatives through proactive risk management
Shape effective controls for new processes, technologies, operating models and AI‐enabled solutions
Lead AI risk governance to support responsible innovation aligned with regulatory and risk appetite requirements
Provide clear risk insights and assurance that enable confident leadership and governance decisions




Influence stakeholders across the business to balance delivery outcomes with strong risk discipline
Qualifications
Experience in operational risk management, ideally within financial services, insurance or another regulated environment
Ability to partner effectively with diverse stakeholders, building trusted relationships and influencing outcomes across business, risk and technology teams
Sound risk judgement to support complex transformation and change initiatives in a practical, solutions-focused way
Strong communication skills, translating complex risk and technical information into clear insights for different audiences
Genuine curiosity about emerging technologies, including AI, with a willingness to continuously learn and adapt
Ability to thrive in a fast‐paced environment, balancing risk discipline with agility, collaboration and commercial pragmatism
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📌 Senior Claims Risk Manager (New South Wales)
🏢 Sustainrecruit
📍 New South Wales