Country Road Group - Distribution Centre Receptionist - Truganina (Fixed Term)
Country Road Group has an opportunity for a Receptionist/Administrator to join our team at the OFC (Omni Fulfilment Centre) in Truganina.
We are proud we can offer excellent career opportunities in a versatile, safe and friendly setting.
Reporting to the Site Manager, you will be a key point of contact and greet all internal and external visitors in person or via phone in a friendly and helpful manner, listening to their needs and determining the best route for their enquiry.
You will also be responsible for the warehouse facilities setup and ongoing operations including coordinating office staff and activities.
Please note this is a contract role until August ****.
Key Accountabilities
Meet and greet external visitors
Maintain the visitors log and ensure that all visitors are signed in and provided a visitor's pass
Answer all incoming phone calls and directing as needed
Providing administration support to the OFC management team
Manage new starter/external contractor inductions and orientations programmes
Assist with coordinating training sessions/ new policies and procedures
Assist with the OH&S;, First Aid and Fire Warden coordination
Assist with recruitment requirements and processes
Update noticeboards and prepare and distribute site communications
Book and coordinate meetings and related tasks
On site contact person for maintenance/ suppliers/ external clients
Enter data and maintain time sheets
Complete operational/ labour reporting on a regular basis
Manage the daily incoming and outgoing mail processing




Manage the OFC office budget and associated financial budget spreadsheets
Invoice reconciliation, validations approval and payment processing
Assist with coordinating office staff and warehouse activities
Proactively maintain cleanliness and presentation of the reception area, site café and meeting rooms
Other ad hoc administration tasks including ordering stationery, filing, budget tracking, meeting minutes etc.
Key Capabilities
Previous experience as a receptionist or customer facing role within a fast-paced environment
An understanding of a retail fashion business or warehouse environment
A proactive approach with a strong focus on customer service
Excellent written and verbal communication skills
Solutions focused and has the ability to multitask and prioritise
Intermediate computer skills including proficiency in the Microsoft suite of packages is essential
Why work for CRG?
The Country Road Group is one of Australasia's largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO.
Here are some of the great things we offer:
Generous employee discounts across our House of Brands
Seasonal clothing allowance
An additional day of leave for your birthday




An Industry leading Parental Leave Program
Flexible working arrangements to support work/life balance
Annual learning calendar to support the ongoing development of our team
Support community partnerships across our Corporate Social Responsibility Program
We are committed to operating ethically, sustainably, and responsibly.
Who We Are
Country Road Group is one of Australia's leading lifestyle brand houses, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix.
United asOne Team, we work collaboratively across our brands to create exceptional product and meaningful experiences for our customers.
We areCourageously Curious, exploring new ideas, perspectives and ways of working, andDriven by Purposeto make a positive impact- on our customers, our communities and each other.
We're proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the chance to grow.
Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation.
Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities.
We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.
We're committed to inclusion and accessibility.
If we can support you with any adjustments at any stage, please let us know.
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📌 Country Road Group - Distribution Centre Receptionist - Truganina (Fixed Term) (Melbourne)
🏢 Country Road
📍 Melbourne