Experienced Warranty Clerk
Bendigo Truck Centre | Bendigo, VIC
Join an established truck dealership in a key administrative role
Bendigo Truck Centre is seeking an experienced Warranty Clerk to take ownership of warranty administration across our busy truck dealership.
This is an important role requiring accuracy, persistence and a strong understanding of dealership warranty processes.
You will work closely with our Service Department, technicians and manufacturers to ensure warranty claims are prepared correctly, submitted promptly and followed through to payment.
We are looking for someone who understands that successful warranty administration is not simply data entry.
It requires attention to detail, sound judgement, strong follow-up and the confidence to challenge incomplete information before a claim is submitted.
The Role
Your responsibilities will include:
Preparing, submitting and managing manufacturer warranty claims
Reviewing job cards, technician reports, parts usage and supporting documentation
Ensuring all claims comply with manufacturer policies and submission deadlines
Liaising directly with manufacturers regarding claim approvals, rejections and additional information
Monitoring outstanding claims and following them through to final payment
Managing rejected, returned and amended claims
Identifying missed warranty recovery opportunities
Maintaining accurate warranty records and documentation
Assisting with workshop administration and repair order processing
Communicating with customers when warranty updates or additional information are required
Working closely with Service Advisors, technicians, Parts and management




Supporting warranty audits and maintaining strong compliance standards
About You
To be successful, you will have:
Previous experience as a Warranty Clerk or Warranty Administrator within an automotive, truck, machinery or equipment dealership
A sound understanding of manufacturer warranty claim processes
Strong attention to detail and a high level of accuracy
The ability to interpret job cards, technician reports and supporting repair documentation
Excellent organisational and time-management skills
The ability to manage multiple claims and competing deadlines
Solid written and verbal communication skills
Confidence liaising with manufacturers, customers and internal departments
A proactive approach to following up outstanding claims
Good computer and dealership management system skills
A professional, accountable and process-driven work ethic
Experience within a truck or heavy-vehicle dealership will be highly regarded.
What We Offer
A stable, full-time position with an established regional truck dealership
A competitive salary based on your experience
A professional and supportive working environment
Direct access to dealership management
Ongoing manufacturer training and development
The opportunity to take genuine ownership of the warranty function
Long-term career stability within a growing business
This role will suit an experienced warranty professional who takes pride in accuracy, compliance and recovering every legitimate warranty dollar owed to the dealership and its customers.
If you have the required experience and are ready to take responsibility for a critical dealership function, we want to hear from you.
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📌 Warranty Administrator (Bendigo)
🏢 Bendigo Truck Centre
📍 Bendigo