Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment, known for our quality products and strong customer partnerships.
The Opportunity
We are currently seeking an experienced
Resident Field Service Fitter
to join our team, based in the
Sunshine Coast Region
, with full support from our Brisbane branch.
In this autonomous, customer-focused role, you'll take ownership of your region—delivering high-quality service while building lasting relationships. You'll work closely with See Fleet, a major Hitachi customer, offering the opportunity to develop a robust, long-term partnership while supporting their equipment and ongoing operational success.
Reporting to the Field Service Supervisor, you'll enjoy independence in your day-to‐day work backed by a supportive and experienced team.
Key Responsibilities
Diagnose, service and repair Hitachi construction and earthmoving equipment in the field
Manage your daily workflow, job scheduling and customer communication
Build and maintain strong relationships with a loyal regional customer base, including developing long-term partnerships with key customers such as See Fleet
Build and maintain strong relationships with a loyal regional customer base
Complete and submit service reports and documentation in a timely manner
Ensure all work is completed in line with Hitachi's safety and quality standards
Identify opportunities to improve service delivery and customer satisfaction
About You
Relevant trade qualification (Mobile Plant / Heavy Diesel Mechanic or equivalent)
Proven experience in field service within the construction, earthmoving or heavy equipment industries
Strong diagnostic and technical skills




Ability to work autonomously with excellent time management
A customer-first mindset with strong communication skills
Commitment to safety, quality and continuous improvement
OEM experience highly regarded but not essential
Hitachi Benefits - What's on Offer
Competitive hourly rate + penalties + earn bi-annual bonuses!
Fully maintained tool of trade vehicle
Exclusive Employee Perks:
Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
Career:
Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
Supportive & Inclusive Culture:
Work with approachable leaders who value your ideas, encourage innovation, and support your success
Health & Wellbeing:
Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
Refer & Be Rewarded:
Earn cash rewards through our Employee Referral Program when you successfully refer a friend
Family-First Benefits:
Paid parental leave policy to support you and your family during life's important moments
Learning & Development:
OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business
At Hitachi, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.
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📌 Resident Field Service Fitter (Melbourne)
🏢 Hitachi Construction Machinery
📍 Melbourne