Client Account Manager for MSP - Strategic & High Growth Company
You're an excellent Account Manager - your retention is always very high, your clients love you and you're always asked for by name.
You're great at liaising between the client and service - you know how to keep the client calm & happy, while not upsetting or overwhelming the service team.
You love what you do - tech is endlessly fascinating to you and you're the kind of person who reads product updates for fun - always curious, and thinking about what could be done smarter.
You're incredibly diligent & organised - nothing slips past you and you always deliver on what you promise to your team mates and your clients.
You're strategic with your accounts - you really understand their business challenges, and identify additional solutions that can deliver value.
You can handle strategic conversations with your clients and translate those discussions into opportunities to grow existing accounts while strengthening client relationships.
You're at a point in your career where you feel you're capable of more.
You thrive when working in high performance environments & working under pressure.




You want to be able to flex more of your 'professional muscles' and work at a really high level with a really outstanding team around you.
You want a role where you will look back in 3-5 years and say "Look what we built & how far I've come".
Somewhere you can make a real impact and help shape the future of a truly great business with a lot of potential.
This role is an AM for our client, an MSP in Parramatta.
They have built a great team and are picky about finding the right person who fits with the high performance culture and delivers the best customer service.
The company has doubled in the last few years and they're looking to grow even more than that in the next few years.
There is so much growth for this role - you could move into a Senior AM role, or move more into Sales, or help create a more strategic focus for clients.
There is so much potential!
Your primary responsibilities will be: catching up and meeting customers regularly, building trust, following up on service issues & tickets, then some sales- upselling, cross selling etc but most important is retention.
The role is full-time, 9am-5:30pm, in Parramatta with some WFH flexibility.
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📌 Client Account Manager For Msp - Strategic & High Growth Company (Sydney)
🏢 Talent X
📍 Sydney