This role is an exciting prospect for a motivated person who not only has excellent administrative skills bit who also has outstanding customer service skills. We are seeking a team player to assist in the daily operations of our front desk.

You must have the ability to multitask, be a hands on individual and be self-motivated.

Essential Criteria:

Minimum of 3 year experience working in a general practice

Duties include:
All elements of customer service including telephone and face to face
Processing payments and invoicing
Basic administrative duties including scanning, filing, faxing, mailing etc
Organising and management of appointments and patient enquiries
Support general practice maintenance
Excellent time management with quick pace and multi-tasking skills
Caring and compassionate personality
Proficient with medical specific software Best Practice
Knowledge of Medicare Benefits Schedule
Experience with MyMedicare, PIPS and PRODA preferred




Positive, with a solid work ethic, reliable, willing to learn new knowledge
This role is ideal for someone with current GP practice working experience who is eager to contribute to the smooth running of our front desk operations. You must be able to multitask, stay self-motivated, and work effectively as part of a team.
Updating and maintaining medical records and software systems
Ensuring the practice meets accreditation and regulatory standand

Pay: $35.00 – $38.00 per hour

Ability to commute/relocate:
Newcastle NSW: Reliably commute or planning to relocate before starting work (Required)

Experience:
Medical admin: 1 year (Required)
Customer service: 3 years (Required)

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Medical Receptionist, Experienced Newcastle
🏢 Lake Macquarie Medical Centre
📍 Newcastle