Department of Justice and Community Safety VIC – Melbourne VIC
Support young people in the community through skilled and thoughtful case management, backed by a strong team
Make grounded decisions that balance care, clear boundaries and sound judgement.
Ongoing and fixed term full-time roles earning $74,903 to $91,971 per year, plus super.
Support young people in the community through skilled and thoughtful case management, backed by a strong team
Make grounded decisions that balance care, clear boundaries and sound judgement.
Ongoing and fixed term full-time roles earning $74,903 to $91,971 per year, plus super.
What you will do
As youth justice case manager, you will supervise young people on court orders and help guide them through complex moments in their lives.
While you will
work directly with young people
at times, much of your impact will come from the assessment, planning and
administrative tasks
that shape court and care decisions.
You will:
supervise young people on statutory orders using
sound judgement
and clear professional boundaries
deliver
evidence-based
case management that focuses on realistic, meaningful progress
prepare
clear and accurate
court reports, plans and recommendations
work closely with families, courts and services to
support accountability
and rehabilitation
manage competing priorities
in a role where adaptability matters more than perfection.
'We're working sometimes with the most vulnerable young people in Victoria. A small shift or a small achievement in their life might seem like a small thing,



but it's a very big thing in their life.' – Paul, Youth Justice Case Manager.
This work is demanding and emotionally complex. If one task is done, there will always be something current to do. You will see progress in the young people you case manage, but
change is often gradual
rather than dramatic. However, watching the
accumulation of small shifts
that build over time will inspire you to continue your vital work.
You will not be doing this alone. You will
work in a team
where support is built into the job. Regular supervision and debriefing will help you manage risk, process difficult work and make confident decisions under pressure.
These positions are based in Dandenong, and you will work flexibly across different locations within the South East Metro Region including Ringwood and Frankston to support young people and their families.
Successful applicants will be provided with all necessary training to support performance of the role.
About you
If you can use organisation and communication skills to guide real change in young people, this role is for you.
You should hold, or be working towards, a relevant qualification in social work, youth work, psychology, human services,



criminology or criminal justice. You will also need a full driver's licence and maintain a current Working with Children Check.
You should also have:
the ability to apply
case management principles
with young people who have complex needs
strong written and verbal
communication skills
for report writing and interacting with stakeholders
the capacity to stay calm, regulate yourself and
keep working after difficult conversations
an
openness to supervision
and feedback in a role where learning never stops.
To learn even more about what we look for in new youth justice case managers, please read the position description.
Important Information:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity and culture must be recognised and respected, their voices heard and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy at careers/aboriginal-torres-strait-islander-employment.
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📌 Youth Justice Case Manager - South East Metro (Melbourne)
🏢 Department Of Justice And Community Safety Vic
📍 Melbourne