Randstad is seeking a Night Shift Team Leader for the 000 emergency call centre in Australia.
You will lead up to 15 staff, drive nightly operations and ensure service levels during a high-stakes setting.
This permanent, full-time role operates on an 8-week roster, moving toward 4-on 4-off, with shifts 8:30 pm to 6:10 am.
You'll coach and develop the team, report on workload with SharePoint and Power BI, and resolve escalated issues.
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📌 Night Shift Call Centre Team Leader — $120K+ Ote (New South Wales)
🏢 Randstad
📍 New South Wales
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