Group Fitness Coach & Membership Consultant
This is a full time role predominantly based across our Southeast Melbourne clubs in Clyde North and Pearcedale, working Monday to Friday.
It's a true hybrid position, part coach, part membership consultant, and full-time ambassador for Your Health and Fitness (YHAF).
You'll split your week between two connected halves of our business:
Coaching (approx. ***** classes per week, alternating AM & PM shifts)
Coach and lead engaging, safe, high-energy group fitness classes across a range of formats.
Be a genuine leader and ambassador for YHAF on the floor, in the community, and in every interaction.
Conveying who we are and why we do what we do to every member and prospect.
Build real relationships with class participants that keep them coming back.
Membership Consultant & Customer Service (remainder of hours)
Be the first point of contact for lead enquiries, primarily generated through our Meta paid ad campaigns across all current promotions.
Book in tours, appointments and first sessions, and sell intro offers and promotions.
Guide prospects through their questions and concerns, building rapport from the very first interaction.
You'll often be someone's first impression of YHAF, and first impressions matter.
Nurture leads through their next steps: checking in after tours, first classes, and promised call-backs.
Follow up with trial and intro offer members to see how they're going, offer support, and gather feedback.
Convert members towards the end of their intro period onto direct debit membership,



helping them find the package that best suits them.
Nurture new members across 4 of our gyms by staying connected and building the trust and community that proves we're not just another big box gym that sets and forgets.
Work alongside the management team, contributing ideas and reporting, and taking part in forward planning projects.
You'll Need
Cert III & IV in Fitness.
Confidence leading group fitness classes.
A love for sales, service and building genuine relationships.
Great time management and self-initiative, while loving being part of a wider team.
Great communication skills and confident on the phone.
To be available Monday - Friday for a mixture of early starts or late evenings (never both on the same day)
Your own car as you'll be supporting multiple locations.
You'll Ideally Have
Sales and customer service experience.
A confident and competent skill level with Microsoft/Office programs.
An interest in, and confidence with, social media.
Previous experience in telecommunications customer service.
What's On Offer
Competitive base salary of $70,000–$80,000 + Super, commensurate with experience.
KPI-based bonus incentives tied to member engagement and growth targets.
A genuine hybrid role — coach classes you love and build a career in membership sales and customer experience.
Be part of a close-knit, community-driven team across YHAF's five locations.
Real opportunities to grow within the business and contribute to forward planning.
Complimentary YHAF membership.
#J-*****-Ljbffr

📌 Group Fitness Coach & Membership Consultant (Melbourne)
🏢 Your Health and Fitness
📍 Melbourne