About the role
We are seeking a Team Leader of Scheduling and Contract Administration to oversee the scheduling and key administrative functions to support transport services. The role includes rostering and essential administrative processes for both customers and employees, ensuring accuracy, timeliness and high standards.
This role is based at our Notting Hill headquarters.
As our ideal candidate, you will possess:
Experience in scheduling across a 24/7 roster ideally within the healthcare industry
Proven leadership skills with the ability to provide clear guidance, support and accountability
Demonstrated resilience and composure under pressure, maintain high performance and quality standards
Strong problem solving abilities along with the ability to identify process improvements
Demonstrated ability to interpret data insights to inform decisions along with understanding of compliance and incident reporting
Commitment to excellent customer service and a safe supportive setting for staff
Experience collaborating with stakeholders both internal and external
Don't meet every requirement? At SJAV, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.
About St John Ambulance Victoria
St John Ambulance (Vic)



has been saving lives and delivering care and compassion throughout Victoria for 140 years. Our people, both paid and volunteer, are the lifeblood of everything we do.
Our people and our clients come from all walks of life. We are committed to creating a diverse environment and are proud to be an equal prospect employer. We value the innovation and creativity that diversity of thought brings to our high-performance culture, and we welcome applications from anyone who believes they can deliver the outcomes we are looking for.
Your unique ideas and perspectives are valued so that we best represent the community we serve.
Employee benefits
Focus on work-life balance including flexible working arrangements
Excellentsalary packagingoptions including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
Supportive team environment in modern offices
Hybrid work from home & office model (where appropriate for the role)
Training and professional development opportunities
Access to discounted Private Health Insurance
Other Information
All offers of employment are subject to satisfactory reference checks, police checks and other probity checks including for some positions a pre-employment medical.
St John Ambulance Victoria is committed to putting the safety and wellbeing of children first, a current and valid Working with Children Check is a mandatory condition of employment.
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📌 Team Leader - Scheduling & Administration (Melbourne)
🏢 St John Ambulance VIC
📍 Melbourne