Member Services Representative
Join a Team That Puts People First
At Young Living, we're passionate about creating exceptional experiences for our members. We're looking for an enthusiastic, customer-focused
Member Services Representative
who enjoys helping people, building relationships, and making a difference.
If you're someone who thrives in a fast-paced environment, enjoys solving problems, and loves delivering outstanding service, we'd love to hear from you.
What You'll Be Doing
As the first point of contact for our members, you'll provide exceptional service across multiple channels while supporting them with their enquiries and orders.
Your responsibilities will include:
Responding to member enquiries via phone, email, live chat, mail and face-to-face interactions
Processing customer orders accurately and efficiently
Resolving product, order and service enquiries with care and professionalism
Building strong relationships through every member interaction
Maintaining accurate customer records and documentation
Working collaboratively with your team to achieve service and sales goals
Delivering a positive member experience in a fast-paced contact centre environment
What You'll Bring
We're looking for someone who genuinely enjoys helping people and creating memorable customer experiences.
You'll have:
At least
1 year of experience
in customer service or sales (contact centre,



retail or a similar environment)
Excellent communication and interpersonal skills
Strong problem-solving abilities and a solutions-focused mindset
High attention to detail and excellent organisational skills
The ability to multitask and work efficiently in a busy environment
A positive attitude and willingness to contribute to a supportive team culture
Why You'll Love Working With Us
We believe that happy employees create happy members. That's why we invest in our people and offer benefits that support your wellbeing and work-life balance.
Our Benefits
Hybrid working – enjoy
2 days working from home
each week
Monthly team massage
Birthday leave
Employee Rewards Program
Gym allowance plus free access to the building's gym
Monthly team celebrations and fun activities
A friendly, supportive and team-oriented team environment
About Young Living
Young Living is a global leader in essential oils and wellness products, dedicated to helping people live healthier, more purposeful lives. Our team is passionate about delivering outstanding service and creating meaningful experiences for our members every day.
If you're passionate about helping people, enjoy building relationships, and want to be part of a supportive team where your contribution truly matters, we'd love to hear from you.
#J-*****-Ljbffr

📌 Member Services & Sales Representative (Sydney)
🏢 Young Living Australia
📍 Sydney