Sales Director - SMB/MM (Position located in Melbourne, Australia) at KnowBe4.
About the role
At KnowBe4, we are dedicated to equipping organizations with the tools necessary to enhance their security awareness. As a leading provider in digital workforce security, we offer innovative solutions designed to safeguard both human and AI agents. Our platform combines advanced training and simulation tools, leveraging extensive behavioral data to counteract complex threats. We are currently on the lookout for a Sales Director to lead our initiatives in the Small and Medium Business (SMB) and Mid-Market segments, focusing on driving revenue growth through effective leadership and strategic sales practices.
Key facts
Location: Melbourne, Victoria, Australia
Engagement: Full time
Team: Sales Team
What you'll do
Lead and mentor a team of Account Executives and Account Managers to achieve and exceed key performance indicators and revenue targets.
Evaluate sales performance metrics to identify discrepancies and ensure accurate reporting.
Support the sales team during negotiations, addressing objections, and facilitating deal closures.
Conduct weekly sales pipeline reviews to strategize, ensure lead follow-ups, and maintain precise forecasting.
Identify and implement training opportunities aimed at boosting team performance and productivity.
Act as the main point of contact for team inquiries and provide best practice guidance.
Collaborate closely with the Area Director to refine sales strategies and enhance operational processes.
Participate in role-playing exercises with potential sales candidates to build a high-performing sales team, as necessary.
Partner with People Operations to manage HR-related matters, including recruitment, career development for high-potential employees, and performance evaluations.
Requirements
A minimum of 3 years of sales experience in the Small-Medium and/or Mid-Market sectors is required.
Previous management experience is preferred but not mandatory.




A Bachelor's degree or equivalent educational qualifications are desirable.
Experience collaborating with partner organizations and channel sales teams is a plus.
Knowledge of the IT, Security, or Cybersecurity industries is advantageous.
Familiarity with Salesforce is beneficial.
Proficiency in Gmail and Google Docs is essential.
Competence in MS Office applications, particularly Word and Excel, is necessary.
Familiarity with web browsers such as Chrome and Internet Explorer is expected.
Strong verbal and written communication skills are crucial.
Excellent organizational and time management skills are required.
Strong analytical and problem-solving abilities are necessary.
A proactive and positive attitude is essential.
Proven negotiation skills and strategies are required.
Ability to provide constructive feedback and coaching to team members is necessary.
Nice to have
Experience in training and development within a sales context would be beneficial.
Skills & tools
Salesforce
Gmail and Google Docs
MS Office (Word and Excel)
Web browsers (Chrome, Internet Explorer, etc.)
Practical notes
We offer a range of bonuses based on monthly sales performance, referral bonuses, support for adoption, tuition reimbursement, and incentives for completing certifications, all within a modern and enjoyable work environment.
For additional details on our benefits, please visit .
Please note that an assessment and background check may be part of the hiring process.
We are committed to diversity and inclusion, considering applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.
If you require reasonable accommodations during the application or interview process, please visit .
Join us at KnowBe4 and be part of a dynamic team that is making a significant impact in the field of cybersecurity.
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📌 Sales Director - Smb/Mm (Position Located In Melbourne, Australia)
🏢 Knowbe4
📍 Melbourne