Bright Beginnings Family Day Care Centre – Campbellfield VIC
About Us:
Bright Beginning Family Day Care Centre is committed to providing high-quality education and care in a nurturing environment. We support educators in creating inclusive, engaging, and protected learning spaces for children. Our team works closely with families, educators, and the community to ensure the best outcomes for children.
Position Overview
The Family Day Care Administrator is responsible for ensuring the efficient operation of administrative tasks related to family day care services. This role requires strong organisational, communication, and customer service skills to support families, educators, and management. The officer will be responsible for maintaining accurate records, processing enrolments, and ensuring compliance with relevant regulations.
Key Responsibilities
Maintain accurate and up-to-date records of educators, families, and children using systems such as Harmony Web.
Process new educator and child enrolments, ensuring all required documentation is completed and compliant.
Support the induction of current educators by providing guidance on policies, procedures, and software use.
Prepare reports, correspondence, newsletters, and meeting minutes as required, while maintaining a comprehensive filing and record-keeping system.
Handle incoming calls, emails,



and general enquiries from families and educators promptly and professionally.
Provide high-quality customer service by acting as the first point of contact and assisting with enrolment procedures and Child Care Subsidy (CCS) information.
Support educators with compliance documentation, record updates, and communication needs.
Organise and coordinate appointments, meetings, and training sessions for educators and families.
Ensure adherence to the Education and Care Services National Law and Regulations, National Quality Standards (NQS), and Early Years Learning Framework (EYLF).
Assist with monitoring compliance in areas such as child safety, privacy, and confidentiality.
Uphold a professional and proactive approach to all administrative and compliance-related duties.
Qualifications & Experience
Experience in administrative roles, preferably in a childcare or educational setting is required.
Experience with Harmony Web or similar childcare management software (preferred).
Knowledge of the Child Care Subsidy (CCS) system is an advantage.
Current Working with Children Check (WWCC) and National Police Clearance (Have one or willing to obtain).
First Aid, CPR, and Child Protection training (Have one or willing to obtain).
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📌 Family Day Care Office Administrator (Melbourne)
🏢 Bright Beginnings Family Day Care Centre
📍 Melbourne