Showroom/Front-Desk Consultant – Luxury Architectural Hardware
A respected name in luxury architectural hardware, this business partners with leading architects, interior designers, and high-end builders across Australia. Their products are specified into considered residential, boutique commercial, and hospitality environments where design integrity and detail are paramount.
With a Melbourne showroom that reflects the calibre of the brand, the business is seeking an experienced Front Desk, Showroom & Administration Manager to take ownership of front-of-house operations and provide high-level administrative and coordination support across the broader team.
This is a pivotal role within a design-led environment, requiring someone who brings structure, discretion, and commercial awareness to a rapid-moving and highly client-facing setting.
The Opportunity:
This role sits at the centre of daily showroom and office operations, acting as the first point of contact for clients, designers, and trade partners, while also ensuring internal processes run smoothly and efficiently.
You will work closely with the sales, leadership, and operations teams to ensure a seamless client experience from enquiry through to delivery.
Core responsibilities include:
Front-of-house management and client reception within a premium showroom environment.
Professional handling and routing of inbound enquiries across phone and email.
Order processing, data entry, and CRM maintenance with a high degree of accuracy.
Coordination of deliveries, including issue resolution and stakeholder communication.
Invoicing support and general administrative assistance to finance and sales functions.
Client correspondence and ongoing account support.
Diary coordination,



meeting scheduling, and internal administrative support.
General showroom presentation and operational support.
Handling confidential and commercially sensitive information with discretion.
The Profile:
This role will suit an individual who is already operating at a high standard in administration, showroom coordination, or client services—ideally within the architecture, interior design, or high-end premium building materials sector.
You will bring:
Proven experience in administration, reception, or showroom-based roles.
Strong communication skills and a professional, composed presence.
A high level of accuracy and attention to detail.
The ability to manage competing priorities in a structured and calm manner.
Confidence working autonomously while engaging effectively across teams.
A proactive, solutions-oriented approach.
Strong interpersonal skills and the ability to build trust with clients and stakeholders.
Experience within a design-led, product, or project-based environment (advantageous).
The Environment:
This is a collaborative, design-focused business with a strong reputation in its field. The showroom environment is professional yet approachable, with a genuine emphasis on product knowledge, client service, and long-term relationships.
You will be joining a team that values consistency, accountability, and attention to detail.
What's on Offer:
$80,000 – $90,000 + Super + Bonus (commensurate with experience).
Comprehensive onboarding and product training.
Exposure to premium architectural hardware and leading design professionals.
Supportive leadership and stable, long-term team environment.
Contemporary, design-led showroom setting.
Pet-friendly workplace culture.
#J-*****-Ljbffr

📌 Showroom/Front-Desk Consultant – Luxury Architectural Hardware (Melbourne)
🏢 Salexo Consulting
📍 Melbourne