Bayley House Day Programs deliver structured, person-centred supports that enable adults with intellectual disability to build independence, develop skills, and engage meaningfully in their community.
We are seeking individuals who align with our values of Connection, Achievement, Respect and Excellence, and who are ready to lead teams and deliver high-quality services.
Position:
Full-time Permanent Position (1.0 FTE)
Classification
:
Victorian Disability Services (NGO) Agreement **** – Qualified Team Leader (SCHADS Level 4.1)
In this role, you will lead a team of Instructors to deliver high-quality, person-centred programs that support adults with intellectual disability to build independence, develop skills, and engage meaningfully in their community.You will be responsible for the day-to-day coordination of programs, staff leadership, and ensuring services are delivered safely, efficiently, and in line with NDIS requirements.
This is a hands‐on leadership role, combining operational oversight with program delivery, staff supervision, and stakeholder engagement.
Key Responsibilities
Lead, supervise, and support a team of Instructors to deliver high-quality Day Programs
Coordinate daily program delivery, staffing, and operational requirements
Provide practice leadership in person-centred active support and management of behaviours of concern
Oversee rostering, staffing levels, and coverage to ensure continuity of service
Monitor program quality, participant engagement, and outcomes
Support onboarding, supervision, and performance development of staff
Ensure accurate documentation, reporting,



and compliance with organisational and legislative requirements
Manage incidents, escalations, and risk in line with policy
Contribute to continuous improvement, service development, and program growth
About you
You are a confident and practical leader who can balance people leadership with operational delivery, or someone ready to step into a leadership role with demonstrated capability in guiding others.
You're comfortable making decisions, managing competing priorities, and stepping in to support both staff and participants when needed. You bring a strong understanding of disability support and can translate this into structured, consistent program delivery.
You've demonstrated the ability to provide direction, support others, and maintain standards, while contributing to a positive and professional team environment.
You will ideally have:
Minimum Certificate IV in Disability combined with extensive 5-7 years experience or a relevant qualification in a similar field or willingness to obtain
Proven ability to lead, coach and develop teams in a service delivery setting
Strong understanding of person-centred active support, behaviour support and client planning
Experience coordinating programs,



staffing, and service delivery
Strong organisational and problem-solving capability
Experience managing incidents, risk, and compliance requirements
Confidence using systems and technology, including reporting and workforce coordination such as MS Office (Teams, Excel, Word, Outlook), Supportability
Excellent verbal and written communication skills
Competitive salary and
Not-for-Profit salary packaging benefits
to increase your take-home pay
Ongoing learning, training, professional development and career development opportunities
Opportunities to work across diverse client groups and settings
Supportive, inclusive, collaborative and values-driven team culture
Employee Assistance Program (EAP)for confidential wellbeing support along with organisation driven health & wellbeing initiatives
Access to Retail and fitness discounts through our employee benefits programs offered through Flare and WhereFit
Interested?
Bayley House is an equal opportunity employer committed to a safe and inclusive workplace. We strongly encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ individuals, and people with disability.
Bayley House is also committed to protecting vulnerable adults. All staff are required to comply with our Code of Conduct and complete relevant pre-employment checks prior to commencing including a satisfactory NDIS Worker Screening check.
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📌 Team Leader - Disability Day Programs (Victoria)
🏢 Bayley House
📍 Victoria