Medical Receptionist / Secretary
Full-Time or Part time 30+ hours per week
Melbourne Skin & Dermatology is a specialist dermatology practice operating from modern, purpose-built medical facilities in Rowville and Ringwood.
We are a trusted, patient-focused practice providing a wide range of medical, surgical, and cosmetic dermatology services. Our commitment is to deliver exceptional skin care through clinical excellence, compassion, and a genuine focus on the patient experience.
Visit our website for more information:
Medical Receptionist / Secretary
Full-Time or Part time 30+ hours per week
Melbourne Skin & Dermatology is a specialist dermatology practice operating from modern, purpose-built medical facilities in Rowville and Ringwood.
We are a trusted, patient-focused practice providing a wide range of medical, surgical, and cosmetic dermatology services. Our commitment is to deliver exceptional skin care through clinical excellence, compassion, and a genuine focus on the patient experience.
Visit our website for more information:
The Role
This is a part-time or full-time position offering an hourly rate between $30 and $38 based on experience + superannuation + discretionary bonus.
In this role, you'll play an key part in creating a positive and professional experience for our patients. You'll support our dermatologists and clinical team in the smooth,
efficient running of the practice and contribute to an environment that is caring, organised, and patient-centred.
Key responsibilities include:
Managing reception and general secretarial duties
Meeting and greeting patients at reception
Coordinating and facilitating phototherapy treatments
Managing phone and email enquiries
Billing patients and processing Medicare claims
Scheduling and confirming appointments
Supporting patient management and general administration tasks
Opening and/or closing the clinic
Essential Criteria
Availability to work Saturdays, 9:00 am – 12:45 pm
Availability to work across both Rowville and Ringwood locations
Availability for two to three 11:00 am – 7:00 pm shifts per week
About You
We're looking for someone who is professional, warm, and adaptable — someone who thrives in a team workplace yet can also work confidently and independently.
To be successful in this role, you will have:
Strong proficiency with standard IT systems (experience with
Genie
software is advantageous)
Excellent written and verbal communication skills
Exceptional interpersonal and patient service skills
Strong organisational ability with attention to detail and accuracy and ability to multi-task in a fast-paced reception environment
A proactive mindset and willingness to improve processes and patient experience
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