Lakeside Motoring Group – Caroline Springs VIC
Exciting opportunity due to expansion in the company, Lakeside Motoring group are on the hunt for a current Service Advisor.
About us
Lakeside Motoring Group is a family-owned automotive group in the Western Suburbs of Melbourne. We pride ourselves on our professionalism, expertise and service.Our fun and friendly atmosphere has lead to us becoming a multiple award-winning group, with a focus on great customer service and staff retention.
In this role you will:
Be the main point of contact for customers throughout their service
Welcome customers into the service department on the day of their service
Complete training inreception processes, booking procedures and invoicing
Acquire knowledge ofour manufacturer service options and processes
Communicate with colleagues to schedule and complete the necessary repairs
Prepare repair orders and invoices
Update customer database as required




Communicate with customers providing information and time-frames regarding their vehicles.
The ideal candidate will have:
Previous experience in a Service Advisor role – not necessary for the right person
Basic experience in customer service and developed communication skills
Capable IT skills and the ability work with multiple programs
Confidence dealing with customers
The ability to work in and support a busy, diligent team
The ability to prioritise and seek assistance where necessary
A current, valid driver's license
Kia and/or Hyundai experience will be highly regarded
More about the benefits:
On the job training
Factory training where appropriate
Modern dealership and showroom facilitiesRespectful and supportive working culture
Individual and team incentive programs (as appropriate)
Company Vehicle (as appropriate)
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📌 Service Advisor (Melbourne)
🏢 Lakeside Motoring Group
📍 Melbourne