Facilities Assistant (New South Wales)

Facilities Assistant (New South Wales)

06 Aug
|
Virgin Active
|
New South Wales

06 Aug

Virgin Active

New South Wales

Assist with all thing's maintenance in a global, iconic brand
Permanent, part-time gig at our iconic Norwest
Free gym membership for you & a friend+ discounted PT + discounts with retailers
The Virgin Way
At Virgin Active, our people are our special sauce. We create experiences that members remember — and that starts with you.In this role, you bring energy,ownershipand personality to every interaction. You take pride in what you do, support your team, and play your part in delivering a club experience that feels premium,welcomingand consistent — every member, every time.
The impactyou'll make
You are on the frontline of the member experience.You show up, takeownershipand deliver your role to a high standard — supporting your team, yourmanager and your club to perform at its best
What success looks like
Success in this role comes from showing up consistently across five key pillars:
1. People Contribution
You contribute to a positive, high-performing team
Show up with a positive attitude and strong work ethic
Take accountability for your role and responsibilities
Support your teammates and contribute toa strong teamculture
Be open to feedback and continuously improve
Communicate clearly and respectfully
Actively contribute to a safe and respectful workplace, free from bullying,harassmentand discrimination
You understand how your role impacts club performance.
Deliver your role in a way that supports revenue and retention
Promote products,services or experiences where appropriate
Work efficiently and productively during your shift
Understand how your actions contribute to club success
3. Operational Excellence
You deliver your role safely, consistently and to standard.
Follow all club processes,systemsand safety requirements
Complete tasks accurately and on time
Maintain a clean,safeand well-presented setting
Be reliable, organised and prepared for your shift
Raise issues early andtake actionwhere appropriate
You deliver a premium member experience, every time.
Create welcoming,friendlyand professional interactionswith members




Be proactive in helping members and solving problems
Respond positively to feedback and service opportunities
Contribute to a seamless member journey across the club
5. Functional Excellence —Facilities
You keep the club safe,operationaland running smoothly — ensuring all equipment, systems and environments are wellmaintainedand fit for use.
Carry out maintenance tasks and repairs accurately andin a timely manner
Follow all facilities, safety and compliance standards,routinesand procedures
Maintain equipment,plantand club infrastructure to a high standard
Monitor and respond to faults, hazards or risks,taking actionor escalating whererequired
Support preventative maintenance routines to minimise downtime and disruption
Maintain strong attention to detail across all back-of-house and member-facing areas
Keep maintenance records, logs and reporting up to date andaccurate
Work closely with the wider team to ensure the cluboperatessafely and efficiently
Take ownership of tasks from identification through to resolution
To land this gig...and your ongoing mindset
You have>1year of relevant experience and flexibility to work a non-traditional schedule.
You have aligned experience. You know whatit'slike to work with a high-profile consumer brand and thrive onhands-on maintenance, fixing issues and keeping everything in top working order.You may also have sometradeexperience. A+ for you
You'repure heart. You show up with care,kindnessand respect. You treat members and teammates well, stay calm under pressure and help create a positive environment for everyone around you.
You see the big picture. You understand that every interaction matters.



You know your role plays a part in the overall club experience and you take pride in getting thesmall thingsright.
You expect growth.You'reopen to learning,improving and trying new things. You take feedback on board and look for ways to get better every shift.
You value people. You support your teammates, build positiverelationshipsand contribute to a culture where people feel included,respectedand motivated.
You take ownership. Youdon'twait to be asked. You step in, followthroughand take responsibility for your role,yourtasksand the member experience.
Youdon'tshy away from tough conversations. You communicate openly and respectfully. If somethingisn'tright, you raise it early and work towards a solution.
What we offer you
Join one of the world's most iconic and purpose-led brands,changing people's lives for the better through wellness.
Be part of a culture that champions wellbeing,inclusionand growth, where people are encouraged to bring their whole selves to work.
Competitive performance incentives and a seat at the leadership table, giving you real influence, not just responsibility.
Complimentary club membership for you and a workoutbuddy, so you can live the lifestyle you promote.
Discounted personal training and wellbeing services to support your own health journey.
Exclusiveperksand discounts with our retail and lifestyle partners.
Flexible working options that support real work–lifebalance, becauselifedoesn'tstop when you clock on.
Paid parental leave, so you can focus on what matters most when welcoming your new little h
Ongoing personal and professional development, with learning pathways that help you grow your career, not just your role.
24/7 confidential wellbeing support through our Employee Assistance Program.
A workplace built around movement and wellbeing, where energy and community are part of your everyday.
A fun, human culture – we believegreat resultscome from great energy,connectionand smiles, not just spreadsheets.
Ready for a career r/evolution?
Life's too short for boring jobs. Ifyou'redriven by people,performanceand purpose, this is whereyou belong.
#J-*****-Ljbffr

📌 Facilities Assistant (New South Wales)
🏢 Virgin Active
📍 New South Wales

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