Campion Education is the leading provider of educational resources and solutions to Australian primary and secondary schools. We're an Australian owned family business with a portfolio of businesses, a strong and stable leadership team and a supportive, positive culture. We have decades of experience in what we do and area leading educational provider of textbooks, stationery, and eLearning resources.
We are offering an exciting opportunity for an
Account Manager
to join our team. This is a full-time, permanent role based in
Nunawading, Vic
.
The Account Manager role acts as the primary point of contact for schools, responsible for driving profitable revenue growth through robust relationships as a trusted advisor. Strong focus on process and execution is paramount in line with strategic planning and enabled through our values.
Your key responsibilities will include:
Strengthen and grow profitable revenue within the current customer base while actively identifying and securing new business opportunities to drive sustained success
Own the customer relationship to effectively manage customer retention, revenue growth from existing customer base and increase new business through customer needs analysis
Present and demonstrate physical and digital product and services to key stakeholders to highlight the benefits and impact of Campion's digital offerings, driving awareness, understanding, and adoption across schools
Continuously gather feedback of digital offerings to refine messaging and improve user experience
Effective management of the ordering process for Campion products and solutions through collaboration between customer and internal cross-functional teams to ensure the successful delivering of Campion solutions aligned to customer needs and company objectives
Monitor market trends and competitor activities to identify opportunities and risks externally in line with internal strategic reporting of sales,



forecasting and performance updates
Build and maintain strong customer relationships as a trusted advisor to key stakeholders managed through the customer matrix and aligned to the customer segmentation model
Attend and participate in relevant internal meetings, training programs and industry events and conferences
Proactively manage personal development, embedding Campion's values and capability framework to elevate performance and professional growth
The Successful Applicant
The ideal candidate for this role is an enthusiastic, dynamic, and customer-driven individual. We are looking for a positive individual who is self-motivated and is committed to enhancing the consumer experience for parents and schools. The ideal candidate should embody Campion's values by putting
Customers First
, promoting teamwork to
Succeed Together
and striving for excellence by
Aiming Higher
. The successful applicant truly
Cares
about our customers and employees, and demonstrates accountability and integrity by
Owning It
.
Requirements:
Minimum of 3+ years' experience in account management preferably with an Education, Retail or Technology focus
Excellent relationship management skills with proficiency in negotiation, effective communication and customer service
Proven experience in delivering client focused solutions based on customer needs
Strong business and financial acumen with ability to deliver against budget and strategic objectives
High degree of flexibility and proven ability to manage multiple projects with attention to detail
Proficiency in Microsoft Office Suite and other digital technologies
Working With Children Check [WWCC] essential
What We Offer:
A dynamic and innovative work environment with a mission-driven focus
Competitive salary, and flexibility options
A collaborative team dedicated to making a positive impact in education
EAP - Employee Assistance Program
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📌 Account Manager (Melbourne)
🏢 Campion Education
📍 Melbourne