We are looking for a Work From Home Travel Care Representative to support travelers before, during, and after their trips.
This role focuses on providing friendly assistance, coordinating travel details, and ensuring every client feels confident and supported throughout their experience.ResponsibilitiesCommunicate with clients via email, phone, and messaging platforms to provide guidance and supportReview itineraries, confirm travel details, and assist with minor updates or requestsShare accurate information about destinations, travel requirements, and agency proceduresProactively follow up with travelers prior to departure to ensure readinessHandle concerns calmly and escalate complex issues when necessaryIdeal CandidateStrong communicator with a helpful and patient attitudeCustomer service experience preferred but not requiredOrganized and dependable with attention to detailComfortable learning and using online tools and systemsInterest in travel and delivering positive client experiencesPerksFully remote position with adaptable hoursTraining and ongoing support providedGrowth opportunities within the travel industryAccess to travel perks and industry discountsCollaborative and supportive team environment
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📌 Work From Home Travel Care Representative (Perth)
🏢 Kim Luxe Travel
📍 Perth