Lucksanapiruk Psychiatry PTY LTD – Grange QLD
In office (in-person) only
Located at Grange QLD ****
Remuneration in line with the Fair Work Clerk Awards
Training and support provided, including orientation to clinic systems and procedures
Previous medical admin experience preferred
About Us:
Grange Psychiatry is a private outpatient practice dedicated to providing holistic and evidence-based care for all psychiatric conditions. We provide ongoing psychiatric care, group therapy, transcranial magnetic stimulation (TMS), esketamine (spravato), and subcutaneous ketamine.
About The Role:
We are looking for a medical administration officer for our up-and-coming psychiatry clinic. This role will be fully supervised by our on-site practice manager.
Key responsibilities:
Manage clinican calendars, appointments, cancellations, and waitlists
Greet patients in an empathic and skilled manner
Answer phone calls, respond to emails, and manage general enquiries
Coordinate new patient intake, referral documentation, and medical records
Communicate with external clinics, including GPs, psychologists,



and other referrers
Process payments, issue invoices, manage Medicare/DVA billing/ADF/Work Cover billings, and arrange refunds where necessary
Maintain accurate and confidential patient records in accordance with privacy legislation
Support onboarding and orientation for new clinicians and staff
Open and close the clinic, ensuring the environment is clean, tidy, and welcoming
Perform general administrative tasks to support smooth clinic operations
About You
Previous experience in a healthcare, mental health, or medical reception setting is desirable
Familiarity with medical clinic software (preferably Xestro)
Excellent verbal and written communication skills
Solid organisational and time management abilities
High level of discretion and professionalism in handling sensitive health information
A calm, proactive, and patient-focused attitude
Valid work visa or authorisation to work in Australia is required for this position
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📌 Medical Admin For Psychiatry Practice (Queensland)
🏢 Lucksanapiruk Psychiatry
📍 Queensland