Job DescriptionAre you passionate about sales?
Do you have excellent customer service skills?
Do you enjoy working in a fast‐paced setting?
If so, Europcar has an exciting opportunity for you!
We are currently seeking a sales‐motivated and customer‐oriented Sales & Customer Service Officer to join our Melbourne Airport team on a full‐time basis.BenefitsCompetitive hourly rate + shift loadings + uncapped incentivesPerformance‐based incentive program to boost incomeSix weeks' employer‐paid parental leave (in addition to government entitlements)Ongoing training and career development opportunitiesGlobal brand exposure across AU/NZ and beyondProudly ranked in the Top 30 of the **** GoodCompany AwardsSame‐day pay via our financial wellbeing partnerReferral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program,



gym & more)24/7 wellbeing support via EAP and the Calm AppResponsibilitiesGreet and assist customers in renting vehicles based on their preferences and needsProcess rental agreements accurately and efficientlyPromote and upsell additional products and servicesAddress customer inquiries and concerns promptly and professionally, with a service‐first approachAchieve or exceed individual and team sales targetsInspect vehicles before and after rental periods, noting any damagesMaintain knowledge of current promotions, services, and products to assist with sales effortsBuild strong customer relationships to encourage repeat business and referralsDetail and clean vehicles to business quality standardsRefuel and transport vehicles as requiredQualificationsPrevious experience in sales, customer service or retailCar rental experience is highly desirableExcellent communication and interpersonal skills, with a customer‐first mindsetConfident using computer systems and technologyAbility to work efficiently in a fast‐paced, high‐pressure environmentFlexibility to work on a rotating shift roster – 7 day shift work including weekends and public holidaysValid Australian driver's licence with a clean driving recordFull working rights in Australia (current and ongoing)A positive, proactive and team‐oriented attitude
#J-*****-Ljbffr

📌 Rental Service Agent (Melbourne)
🏢 Europcar
📍 Melbourne