Location:
Maroubra (Hybrid Working Options)
Grade:
Clerk grade from 2/4 ($80,********,000 + super)
Immediate Start
We are partnering with Homes NSW, the NSW Government division which leads the delivery of public housing across NSW, to source a Client Service Officer to join their Housing Services team in Maroubra.
About The Opportunity
These roles sit within Homes NSW, the NSW Government division which leads the delivery of public housing across NSW, supporting some of the most vulnerable members of our community through housing, tenancy and support services.
The CSO will play a vital role in delivering person-centred, trauma-informed services, including:
Supporting clients with housing applications, tenancy matters and sustaining their homes
Managing public housing tenancies and addressing tenancy or neighbourhood issues
Working closely with internal teams and external providers to coordinate support services
Engaging with vulnerable clients, including those with complex needs
Contributing to stronger communities through participation and engagement initiatives
Maintaining accurate client and property records and navigating housing systems
About You
You're someone who combines empathy with professionalism and can confidently navigate complex environments.
We're Looking For People Who Are
Passionate about supporting Aboriginal and Torres Strait Islander communities




Strong communicators who build trust and meaningful relationships
Resilient and capable of managing challenging situations with empathy
Solutions-focused and confident working within policy and systems
Cooperative team players who thrive in fast-paced environments
Essential Requirements
Current NSW Driver's Licence
Willingness to complete relevant background checks (WWCC, National Criminal History Check)
Ability to work directly with clients in the field and in community settings
Benefits
Competitive NSW Government salary package
Superannuation and leave loading
Flexible working arrangements where operationally possible
Ongoing professional development and leadership training
Career progression opportunities across Homes NSW and DCJ
Meaningful work that positively impacts communities
Diverse and inclusive workplace culture
Why join Homes NSW?
Homes NSW is at the forefront of addressing the housing crisis—delivering public social and affordable housing and supporting over 262,000 tenants across the state.
When you join, you'll be part of a team that:
Puts people and communities at the centre of everything they do
Values lived experience, cultural capability, and inclusive practice
Offers meaningful leadership work with real community impact
Supports career progression, leadership development and continuous learning
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📌 Client Service Officer - Maroubra (New South Wales)
🏢 Bloom HR
📍 New South Wales