Work for HRD's Employer of Choice winner for 11 years in a row!
Working with cutting‐edge technologies from leading vendorsEvery day brings new challenges and opportunities for growth
Join our Sydney Professional Services team at Data#3 as a Field Service Manager.
As the Field Service Manager, you'll lead our hybrid team of technical services and project management professionals, ensuring efficient resource allocation, accurate financial forecasting, and effective performance management.
You'll also manage customer relationships, resolve support requests, and contribute to strategic account planning.
Leading by example, you'll foster a culture of continuous improvement and ethical business practices within the team.
In this role, you will:
Schedule, resource, and coordinate Services Engagements, maximizing team utilization.
Identify and schedule skilled resources for customer engagements.
Collaborate with a National team for nationwide service delivery.
Support recruitment, retention, and development plans.
Provide coaching and mentoring to team members.
Assist in Operational Management and contribute to revenue forecasting.
Support project issue resolution and sales pipeline capacity planning.
About You
You have at least 5 years' experience in a successful IT Services environment;
You have at least 5 years' experience leading teams of 10+ people working on multiple projects and/or working in a similar role servicing multiple projects and clients;
You have proven leadership skills,



having managed a resource pool of technical staff, including sub‐contractors;
You are known by your teams and customers as having exemplary oral and written communication and negotiation skills; and
You have knowledge and experience with IT solutions such as Cloud, Modern Workplace, Security, Data and Analytics and Connectivity.
If you are a dynamic leader with a passion for delivering exceptional skilled services, we want to hear from you!
Join our team at Data#3 and take your career to the next level.
Apply now with your resume and cover letter detailing your relevant experience and why you would be the perfect fit for this role.
Let's work together to drive success and exceed expectations!
Who is Data#3?
Data#3 is ASX200 listed and reported gross sales of $3 billion in FY25.
Headquartered in Brisbane we have approximately 1,400 employees across 12 locations in Australia and Fiji.
We have been voted HRD's Employer of Choice for the last 10 years and named one of Australia's Best Workplaces in Technology by Great Place To Work® in ****.
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace.
We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.
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📌 Field Service Manager (New South Wales)
🏢 Data#3
📍 New South Wales