Southern Diamond Tools are a trusted leader in concrete cutting, drilling, and grinding solutions for over 30 years. With branches in Melbourne, Adelaide, and Brisbane, and a national dealer network, we support Australia's construction industry through innovation, quality, and exceptional service. We're looking for talented people ready to grow with us and make an impact.
The Role
This is a great opportunity to start or advance your career. As the first point of contact for customers, you'll handle enquiries and counter sales, support the sales team, maintain the showroom, and assist with marketing campaigns and events. Your focus on outstanding customer service will be key to success.
The main duties include:
Serve trade customers at counter in professional and efficient manner
Assisting customers with phone and online enquiries
Working closely with the Sales Team to convert opportunities into sales
Coordinating sales administration tasks
Ensuring purchasing, sales orders, invoicing, and logistics processes are completed in a timely and efficient manner
Undertaking day-to-day branch activities and supporting the interstate branch network
Maintaining the showroom, managing inventory levels, office supplies,



and implementing processes
Marketing and events support
Supporting marketing campaigns, social media activity, and event organisation
Key Requirements
Positive and enthusiastic approach, to go with your excellent verbal and written communication skills
Experience in a fast paced sales or customer service setting with a customer-first approach
Strong ability to multi task with a team-oriented work style
Demonstrated initiative and problem-solving skills with high attention to detail
Excellent time management and organisational skills
Reliable, energetic, with a stong sense of urgency
As the ideal candidate you will bring the skills and energy we are looking for as we enter our exciting next growth phase of the business. Customer and sales focussed, you will have experience in a customer facing role in hospitality, wholesale, retail or trade based sales.
Why Join Us?
We are an established market leader offering long term security. You'll be valued and rewarded for your contribution, with opportunities for career progression and financial benefits as our business expands nationally.
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📌 Internal Sales / Customer Service (Hobart)
🏢 Southern Diamond Tools
📍 Hobart