Role OverviewThe People Technology Support Specialist will provide responsive day-to-day support across AVEVA's People Technology platforms, primarily Workday, ServiceNow HRSD, and Peakon.
The role focuses on operational excellence, maintaining data integrity, contributing to knowledge assets, and collaborating with the wider team to ensure platforms remain reliable, efficient, and user-centric.What You Will DoThe Analyst will act as a reliable first point of contact for People Technology queries, provide guidance on system functionality, standard processes, and best practices, and assist with executing EIBs and processing Service Request cases.Why It Might Be a FitThe ideal candidate will have 1-2 years' experience in HR technology, systems support, or a related operational support role, with a basic understanding of HR systems, data structures, and system architecture.
Strong attention to detail, customer service, written communication, and stakeholder management skills are required.Requirements1-2 years' experience in HR technology, systems support,



or a related operational support roleBasic understanding of HR systems, data structures, and system architectureExperience using case or ticket management systems (e.g. ServiceNow)Solid attention to detail, with experience maintaining accurate system data, records, and audit-ready documentationAbility to follow established processes and controls, understand dependencies, perform basic issue analysis, and escalation appropriatelyUnderstanding of GDPR and responsible handling of sensitive employee dataStrong customer service, written communication, and stakeholder management skillsGood organisation and time management skills, with the ability to manage competing prioritiesExposure to User Acceptance Testing (UAT) and/or regression testingBenefitsGratuityMedical and accidental insuranceVery attractive leave entitlementEmergency leave daysChildcare supportMaternity, paternity and adoption leavesEducation assistance programHome office set up support (for hybrid roles)Well-being support
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📌 People Technology Support Specialist (New South Wales)
🏢 Aveva
📍 New South Wales