Employment type: Permanent.
Closing date: 15 Aug *******:59pm.Job Title: Full Time Customer Service & Sales Consultant (BUSSELTON)Job SummaryAs a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues.
You will create positive experiences through effective communication and adherence to retail standards.
This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.What you'll be doingDeliver exceptional customer experiences by helping customers find the right products and services and ensuring their time at Telstra is memorable.Be the go‐to tech expert, staying up to date with the latest gadgets and services and offering informed guidance and solutions.Use consultative selling skills to meet and exceed sales targets and KPIs while keeping customers connected.Collaborate with your team to create a welcoming environment where everyone is supported to achieve store goals.Salary and BenefitsAnnual fixed remuneration: $71,****** per year (Junior rates apply for those under 20).
Penalty rates: 25% for weekday hours worked after 6 PM, 25% for Saturday, 100% for Sunday, 150% for public holidays.12% superannuation.Generous discounts: 30% off Telstra services and exclusive offers with over 240 partners.Leave: 16 weeks paid parental leave, Telstra Extra Day Off,



gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks additional paid leave.Training & career growth: access to over 17,000 learning programs with LinkedIn Learning, Future Ready program to advance skills.Flexibility: flexible working hours and a supportive approach to parental leave.Recognition & rewards: monthly performance rewards and recognition programs.Inclusive culture: diverse and inclusive team where unique perspectives are valued.QualificationsGreat communication skills – natural at connecting with people and improving their day.Solution‐oriented approach – think on your feet and tailor solutions for each customer.Sales drive – motivated to achieve and exceed sales targets and KPIs.Passion for learning – eagerness to grow and develop skills in a agile environment.Resilience and positivity – can‐do attitude even when busy.Customer‐facing experience – previous experience is a plus but not required.
Enthusiasm and willingness to learn are essential.Equal Employment Opportunity StatementWe welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
If you require accessibility support or adjustments during the recruitment process, please contact .
#J-*****-Ljbffr

📌 Full Time Customer Service & Sales Consultant Busselton
🏢 Telstra Corporation
📍 Busselton