Europcar WA is a recognised leader in the vehicle rental industry, providing a qualified, dynamic, and rewarding working environment.
We are committed to supporting career growth and delivering outstanding service to our customers.We are currently looking to expand our Karratha team by appointing a proactive and service-driven Branch Supervisor.About the RoleThis is an excellent opportunity to take a leadership role in driving the success of our Karratha branch.
Reporting directly to the Karratha Branch Manager, the Branch Supervisor will play a pivotal role in supporting the daily operations of the branch, ensuring that both customer service and operational objectives are consistently achieved.You will be responsible for supervising front and back-of-house operations, motivating the team, and maintaining service excellence.
This role requires a hands-on, solutions-oriented leader with a strong focus on operational efficiency, customer satisfaction, and team performance.Key ResponsibilitiesManage and coordinate the optimal fleet mix within the branch to meet customer and business demandsDrive rental utilisation, sales performance,



and service delivery to achieve branch targetsProactively resolve day-to-day staffing and rostering issuesComplete branch reporting, reconciliation, and compliance requirements as neededFoster and supervise a positive, productive working environment that promotes collaboration and team engagementAbout YouThe ideal candidate will have:A confident, positive, and proactive leadership style with the ability to take ownership of branch operations at a supervisory levelPrevious experience in car and/or truck rental (preferred but not essential)A desire to work in a hands-on operational role, actively supporting both customers and team membersStrong interpersonal and communication skills, with the ability to coach and guide staff in both sales and service deliveryA proven ability to exceed customer expectations, delivering a high-quality rental experienceA competitive mindset, with a passion for teamwork and achieving results beyond sales targetsA current unrestricted driver's licence (MR licence preferred)Why Join Europcar WA?
Be part of a professional and successful businessWork in a challenging yet enjoyable environmentBe apart of a well established business that has been operating in Western Australia for over 45 years!
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📌 Branch Supervisor - Karratha (Port Hedland)
🏢 AUS Fleet Solutions
📍 Port Hedland