We are a brand-new private ophthalmology clinic in Parkville, offering a modern, purpose-built practice with beautifully designed office.
We foster a positive and supportive workplace where teamwork, professionalism, and patient-centred care are at the heart of everything we do.We are seeking a friendly, organised, and professional Medical Receptionist to join our team in a full time role.As the first point of contact for our patients, you will play an integral role in creating a welcoming experience for our patients while supporting the day-to-day administration of our busy practice.About the RoleResponsibilities include:Front desk duties including greeting patients and providing exceptional customer service.Appointment bookings and managementAnswering telephone and email enquiriesEntering and managing accurate patient recordsProcessing referrals and correspondenceHandling payments and receiptingProcessing Medicare and private health fund claimsProviding general administrative support to the teamAbout YouTo be successful in this role,



you will have:Previous medical reception or medical administration experience (essential)Previous Gentu experience (desired)Excellent telephone manner and professional email communication skills, with robust attention to written presentationStrong organisational skills with the ability to multitask in a busy environment,A warm, friendly, and approachable manner with a genuine desire to provide exceptional patient careConfident using computers and learning new systemsReliable and punctual with a strong work ethicFull working rights in Australia and able to work full timeWe are committed to supporting your career growth and development within medical administration, with opportunities to expand your skills and knowledge as you progress in the role.If you are looking to join a modern, patient-focused practice and become part of a supportive team from the beginning, we'd love to hear from you.
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📌 Full Time Medical Receptionist (Melbourne)
🏢 The Eye Doctors
📍 Melbourne