Salary Package:$75,000- $80,000 + SuperannuationRole Highlights:Join a leading organisation in a customer-focused role where you'll deliver exceptional customer experiences, manage enquiries, support retention activities, and provide first-line technical support.
This is an excellent opportunity to build a long-term career within a business that genuinely invests in its people.Role OverviewAn established and growing organisation based in Greater Western Sydney is seeking an enthusiastic and proactive Client Service Advisor to join their high-performing team.
This is far more than a traditional call centre role—you'll become a trusted representative of the brand, delivering exceptional service while working closely with customers, business owners, and Key Account Managers to achieve positive outcomes.
We're looking for a strongClient Service Advisor who is confident working across general customer experience, customer retention activities, and first-line technical support.
This role suits someone who thrives in a rapid-paced environment, enjoys building relationships, and is passionate about delivering outstanding customer experiences while representing a well-respected brand.Key ResponsibilitiesDeliver exceptional customer service across phone, email, and other communication channelsManage customer enquiries and complaints, providing timely and effective resolutionsSupport customer retention activities through proactive engagement and relationship buildingProvide first-line technical support, assisting customers with a range of product and service enquiriesBuild strong relationships with customers, business owners, and internal Key Account ManagersNegotiate positive outcomes while maintaining a customer-first approachAccurately maintain customer records and complete administrative tasksRepresent the company's brand professionally while consistently delivering an exceptional customer experienceWork collaboratively with internal teams to ensure seamless customer outcomesFull Job DescriptionLocation:Greater Western SydneySalary Package:$75,000- $80,000 + SuperannuationRole Highlights:Join a leading organisation in a customer-focused role where you'll deliver exceptional customer experiences, manage enquiries, support retention activities, and provide first-line technical support.
This is an excellent opportunity to build a long-term career within a business that genuinely invests in its people.Role OverviewAn established and growing organisation based in Greater Western Sydney is seeking an enthusiastic and proactive Client Service Advisor to join their high-performing team.
This is far more than a traditional call centre role—you'll become a trusted representative of the brand, delivering exceptional service while working closely with customers, business owners, and Key Account Managers to achieve positive outcomes.
We're looking for a strongClient Service Advisor who is confident working across general customer experience, customer retention activities, and first-line technical support.
This role suits someone who thrives in a fast-paced setting, enjoys building relationships, and is passionate about delivering outstanding customer experiences while representing a well-respected brand.Key ResponsibilitiesDeliver exceptional customer service across phone, email, and other communication channelsManage customer enquiries and complaints, providing timely and effective resolutionsSupport customer retention activities through proactive engagement and relationship buildingProvide first-line technical support, assisting customers with a range of product and service enquiriesBuild strong relationships with customers, business owners,



and internal Key Account ManagersNegotiate positive outcomes while maintaining a customer-first approachAccurately maintain customer records and complete administrative tasksRepresent the company's brand professionally while consistently delivering an exceptional customer experienceWork collaboratively with internal teams to ensure seamless customer outcomesCandidate ProfileTo be successful in this role, you'll be an energetic, personable, and adaptable customer service professional who enjoys creating positive experiences for customers and working collaboratively with colleagues.Must be an Australian CitizenPrevious experience in customer service, customer support, or client relationship rolesStrong Customer Experience background with the confidence to work across customer service, retention, and first-line technical supportExcellent written and verbal communication skills with a professional and engaging approachStrong problem-solving, negotiation, and conflict resolution skillsExperience working with a variety of stakeholders, including customers, business owners, and internal teamsAbility to build strong relationships and establish trust with customers and colleagues alikeA proactive, organised, and solutions-focused mindset with the ability to adapt to changing prioritiesStrong attention to detail and the ability to manage multiple tasks in a fast-paced environmentA genuine passion for delivering outstanding customer experiences and contributing to a positive team cultureCompany, Culture and BenefitsFull-time, permanent opportunity based in Greater Western SydneyMonday to Friday working hours, 8:00am – 5:00pmConvenient onsite parkingGenuine career progression with opportunities to grow and move across different areas of the businessInclusive, supportive, and family-oriented workplace culture where everyone is valuedDeductible Medical Insurance PlansGenerous paid time off and holiday benefitsAccess to gym membership options to support your fitness and wellbeing and many more...
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📌 Client Service Advisor (New South Wales)
🏢 Temp and Agnew
📍 New South Wales