Join the exclusive Australian distributor of Rotax aircraft engines, as a Parts Interpreter supporting customers with spare parts enquiries, technical product advice, quotations and after-sales support across the aviation sector.A globally recognised brand known for producing some of the most respected light aircraft engines in the aviation industry.With continued growth across Australia and New Zealand, the business is expanding its local team and is looking for a technically minded Parts Interpreter to support customers, manage spare parts enquiries, and play a key role in the after-sales function.This is an opportunity to join a close-knit team where you'll gain exposure to a unique industry while building long-term relationships with a diverse customer base.DescriptionInterpret and identify spare parts using technical manuals and parts cataloguesRespond to customer enquiries via phone and emailPrepare quotations and process customer ordersProvide technical product support and after-sales assistanceBuild and maintain strong relationships with existing customersCoordinate with warehouse and internal teams to ensure timely delivery of partsSupport inventory and stock-related activities where requiredAssist customers in identifying the correct components for their applicationMaintain accurate records within internal systemsProfileTo be successful in this position, you will demonstrate:Previous experience as a Parts Interpreter or Parts AdvisorStrong customer service and relationship management skillsMechanical aptitude and an interest in technical productsExperience working with technical manuals, parts diagrams or cataloguesExcellent communication skills and attention to detailA proactive and team-oriented approachThe ability to learn current products and industries quicklyJob OfferOpportunity to transition your parts interpretation experience into the aviation industry, with full product training provided.Diverse role combining parts interpretation, technical customer support, after-sales service and customer relationship management.Work within a close-knit and growing team where your contribution will have a direct impact on the business.Exposure to a unique customer base, including aircraft owners, flight schools and aviation maintenance providers.Long-term career opportunity within a specialist niche industry.Convenient Yarra Valley location with free onsite parking.
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📌 Spare Part Interpreter (Melbourne)
🏢 MPAU Sales
📍 Melbourne