Homes North Community Housing – Armidale NSW
Do you believe that access to safe, stable housing is fundamental to a good quality of life?
At Homes North, we go beyond property management — we support people and communities.
We are seeking a Client Relations Officers to join our team in Armidale and make a meaningful contribution to the community.
As a Client Relations Officer, you will play a vital role in supporting tenants and applicants, helping them access and sustain secure housing.
This is a people‐focused role that combines professional tenancy management with empathy, problem‐solving, and strong stakeholder engagement.
Key Responsibilities
Client Engagement: Act as the first point of contact for applicants and tenants, providing informed advice, support, and guidance.
Tenancy Management: Manage a portfolio of tenancies, including allocations, sign‐ups, inspections, and ongoing tenancy support.
Stakeholder Collaboration: Work closely with advocates, support services, and partner organisations to help clients sustain long‐term housing outcomes.
Community Impact: Support low‐to‐moderate income earners across the New England North West region to achieve housing stability.
About You
Relevant Qualifications or Experience: Certificate III in Social Housing (or willingness to obtain), or experience in welfare, property management,



community services, or a customer‐focused role.
Strong Communication Skills: The ability to manage sensitive or complex conversations while maintaining professional boundaries.
Mandatory Requirements: A current Driver's Licence, a clear Criminal History Check, and willingness to obtain a Working With Children Check.
Community Commitment: A genuine interest in contributing positively to the Armidale community.
Why Join Homes North?
Salary packaging benefits that can significantly increase your take‐home pay.
35‐hour work week with adaptable start and finish times.
family‐friendly workplace that supports flexible working arrangements.
Professional development opportunities and career progression pathways.
Being part of a supportive, well‐regarded not‐for‐profit organisation where collaboration and purpose matter.
For further information, please contact Shane Turner **************
Applications will be reviewed, and interviews conducted, as they are received.
There is no fixed closing date.
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📌 Client Relations Officer (New South Wales)
🏢 Homes North Community Housing
📍 New South Wales