Customer Service & Scheduling CoordinatorALK Property Maintenance Pty Ltd is a leading provider of property maintenance services in the Horsham region.
With a strong focus on customer satisfaction, we have built a reputation for delivering high-quality work and reliable service.
Our team of dedicated professionals takes pride in their work and are passionate about contributing to the success of our business.What You'll Be DoingAnswer inbound customer calls and emails with professionalism and warmthScheduling jobs and handling compliance paperworkCommunicate job details clearly to both customers and techniciansManage and update bookings, notes, and workflows in our job systemBe the key point of contact and ensure our service runs like clockworkWho We're Looking ForExperience inadmin, scheduling, coordination or service-based customer supportCalm under pressure, able to prioritise a busy day and solve problems quicklyConfident phone mannerComfortable using computers and learning current systemsCan pick up systems and routines quickly, and suggest improvements when neededWorks well with tradespeople and customers alikeExperience in a similar industry and knowledge of "Simpro" is a bonus, but not essential
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📌 Customer Service & Scheduling Coordinator (Horsham)
🏢 ALK Property Maintenance
📍 Horsham