Create your best future and join Westpac as a People Consultant
FT permanent opportunity based in Sydney / Melbourne
Hybrid working model - 2 days in the office & 3 remote
What's the role?
This role provides practical HR advice and coaching to employees and people leaders across Westpac, helping them navigate people policies, workplace frameworks, employee matters and key HR calendar activities with confidence.
You'll coach people leaders through more complex matters such as performance, conduct, absenteeism, flexible working, organisational change and Health, Safety and Wellbeing. You'll use sound judgement, policy knowledge and business context to support effective decision-making, identify emerging themes and escape complex or sensitive matters to specialist People teams where needed.
Major Responsibilities:
Provide practical policy, workplace agreement and HR advisory support to Westpac employees and people leaders through phone and digital channels.
Coach people leaders on complex individual and team matters, including performance, conduct, absenteeism, working arrangements, organisational change and Health, Safety and Wellbeing.
Support leaders and the business through organisational change activity, including people impacts, consultation support, employee queries and practical guidance on change-related processes.
Escalate people matters to specialist People teams where appropriate, while ensuring employees and leaders receive a caring and seamless service experience.
Support business leaders and employees through HR calendar events e.g. Remuneration Review
Work with People Centres of Excellence and People Services to resolve queries, shape practical solutions and provide timely advice to leaders and employees.




Creatively identifies and champions continuous improvements through identification and implementing process improvements and undertaking of defined tasks or projects
What do I need?
You'll bring extensive HR generalist experience providing advice on people policies and workplace frameworks within a large, fast-paced corporate environment. You have demonstrated depth in applying policy to guide decision-making, with the ability to navigate complex people matters and tailor your approach to different working styles and business needs.
Business and commercial acumen
Proven written and oral communication skills
Solid attention to detail with the ability to manage competing priorities
Customer-centric approach
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
Create your future today
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the"People with Disability and/or needing Accessibility Requirements"page on ourwebsite .
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📌 People Consultant (New South Wales)
🏢 Westpac Group
📍 New South Wales