Sciana is a growing Australian health technology company focused on building scalable digital health and operational platforms that support healthcare providers, partners, and customers.We are seeking an ICT Business Analyst to help drive product delivery, business systems improvement, and operational process optimisation across the organisation.This is a hands‐on role working across business analysis, Agile delivery coordination, digital product support, and quality assurance within a quick‐paced technology environment.About the roleYou will work closely with leadership, developers, operational teams, and external partners to analyse business requirements, improve workflows, support digital product delivery, and ensure technology solutions align with business objectives.The role is suited to someone who enjoys solving business and systems problems, translating operational needs into explicit technical requirements, and working across both business and technology teams.Broad role with real ownership and impactFlexible hybrid working environmentCollaborative and fast‐moving teamOpportunity to help shape products, systems, and operational processesStrong focus on innovation and AI‐enabled ways of workingKey ResponsibilitiesAnalyse business requirements and translate them into clear user stories, acceptance criteria, process flows, and functional documentationSupport business process improvement and workflow optimisation initiativesWork closely with developers and stakeholders to define, refine, and prioritise delivery requirementsManage and maintain product backlogs, sprint activities,



and Jira workflowsCoordinate delivery timelines, dependencies, risks, and stakeholder communicationsFacilitate Agile ceremonies including sprint planning, stand‐ups, reviews, and retrospectivesLead UAT coordination, testing activities, defect tracking, and release readinessSupport evaluation and continuous improvement of digital systems, operational processes, and user journeysAssist with configuration, administration, and troubleshooting across business systems including Jira, HubSpot, and XeroUse AI tools such as ChatGPT, Claude, and Jira AI to improve productivity, documentation, analysis, and delivery qualitySkill & ExperienceTo be successful in this role you will ideally have:3+ years' experience in ICT Business Analysis, Product Ownership, Agile delivery, Project Coordination, or similar ICT‐related rolesExperience gathering and documenting business and system requirementsExperience analysing workflows, operational processes, and business systemsStrong experience working in Agile delivery environments using Jira or similar platformsExperience writing process documentation, user stories, acceptance criteria, and test casesExperience coordinating UAT and release activitiesStrong stakeholder engagement and communication skillsExcellent organisational skills and attention to detailExperience using AI tools in day‐to‐day delivery, operational, or analytical workExperience in healthcare, payments, SaaS, startup, or regulated environmentsExposure to APIs, automation platforms, or low‐code toolsAgile, Business Analysis, or project certifications
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📌 Ict Business Analyst (Victoria)
🏢 Sciana
📍 Victoria